Coach Sales Support Associate

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Location
Employment Full-Time
Seniority Entry-Level
Posted Feb 24, 2026

Join Coach in Austin, TX as a Sales Support Associate. Contribute to a leading luxury brand in a dynamic retail environment. Apply today!

Overview

Coach, a leading American luxury fashion brand renowned for its modern and sophisticated accessories, is part of the Tapestry, Inc. family. Tapestry, Inc. is a global house of brands that includes Coach, Kate Spade, and Stuart Weitzman. As an employer, Coach is committed to fostering a diverse and inclusive workplace, offering employees opportunities for growth and development within a dynamic and innovative environment.

Role & Responsibilities

  • Assist the sales team in achieving sales targets by providing exceptional customer service.
  • Maintain the presentation of the sales floor and ensure merchandise is displayed according to company standards.
  • Support inventory management by conducting regular stock checks and assisting with restocking as necessary.
  • Facilitate a seamless customer experience by efficiently handling transactions and addressing customer inquiries.
  • Collaborate with team members to ensure a cohesive and supportive work environment.

Qualifications

  • Previous experience in a retail sales or sales support role.
  • Strong understanding of luxury retail and customer service excellence.
  • Ability to work flexible hours, including weekends and holidays.

Skills

Excellent communication and interpersonal skills. Proficiency in point-of-sale (POS) systems and inventory management software. Strong organizational skills with attention to detail. Ability to multitask and prioritize in a fast-paced environment.

Experience

A minimum of 1-2 years of experience in a retail sales or sales support capacity, preferably within the luxury fashion industry.

Education

High school diploma or equivalent.

Workplace

The role is situated in Austin, Texas, USA — conveniently close to Austin. Within Texas, Cerulean currently features 174 open roles, including 12 recent additions. Across USA, Cerulean lists 3.523 open roles — 167 of them newly added.

Benefits

Employees enjoy a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for professional development.

Culture

Coach fosters a culture of innovation and collaboration, valuing diversity and encouraging employees to bring their unique perspectives to the table. The company is dedicated to creating an inclusive environment where all team members can thrive and contribute to the brand's success.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.