- Location
- 21311 Nebraska Crossing Dr, Space B101 (View map)Gretna, NE 68028USA
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–18.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 1, 2026
About Coach
Coach is an internationally recognised luxury accessories and lifestyle brand, operating within the Tapestry group. The brand is known for refined leathercraft, contemporary design and elevated customer service; as an employer it emphasises product expertise, client-first retail excellence and cross‑functional collaboration across wholesale, retail and e‑commerce channels.
Coach seeks a Sales Support Associate to support store operations and deliver exceptional customer experiences at retail locations. The role encompasses point-of-sale operations, stockroom management, merchandise presentation, and customer service in a fast-paced fashion retail environment. The candidate will welcome clients with professionalism, process transactions accurately, maintain visual merchandising standards, and serve as a brand ambassador for Coach.
Role & Responsibilities
- Welcome clients with warmth and professionalism; anticipate needs and provide personalized shopping assistance
- Operate point-of-sale systems accurately, maintain cash wrap organization, and handle cash and media in compliance with company policy
- Suggest complementary products, promote gift cards, and capture customer information in accordance with privacy guidelines
- Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom organization
- Manage stock levels, replenish merchandise on the sales floor, and execute visual merchandising updates
- Support sales floor activities, respond to customer inquiries confidently, and coordinate with team members and management as needed
- Maintain housekeeping standards throughout the store and adhere to loss prevention protocols
- Serve as a brand ambassador internally and in the local market; support social media engagement initiatives
Qualifications
- Minimum 1 year of previous retail experience (cashier, stock, sales, or equivalent), preferably in a luxury retail environment
- Current knowledge of fashion trends and competitive market positioning
- Proficiency with cash register systems and basic computer skills, including iPad/laptop, mobile POS, internet navigation, and walkie-talkie operation
- Ability to read and interpret price sheets, product release sheets, and inventory materials
- Strong attention to detail and organizational capabilities
- Ability to multitask effectively in a fast-paced retail environment
- Excellent communication and customer service skills
- Strong English language proficiency
- Physical ability to lift at least 25 lbs regularly (up to 50 lbs occasionally), and to climb, bend, kneel, and navigate sales floor and stockroom areas
Skills
Experience
Minimum 1 year of retail experience, such as cashier, stock associate, or sales associate role. Experience in a luxury retail service environment is preferred. A combination of relevant education and practical retail experience will be considered.
Education
High school diploma or equivalent preferred; retail certifications or coursework in fashion retail considered valuable.
Workplace
The role is situated in Gretna, Nebraska, USA — conveniently close to Omaha.
Explore jobs in the USA.
Compensation
The base compensation for this position ranges from USD 15 to USD 18.50 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Culture
Coach, part of the Tapestry group, blends heritage craftsmanship with modern retail sophistication. The workplace culture values polished client service, collaborative teamwork and continuous product and sales training to uphold premium brand standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Associate», «Client Services Associate», «Store Associate», «Fashion Sales Assistant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.