Coach Sales Supervisor
- Location
- Pismo Beach California USA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $16–24.75/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 29, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach, a global fashion house and member of the Tapestry portfolio, seeks an Acting Lead Supervisor I to oversee retail sales operations and team leadership at its Pismo Beach location. This full-time supervisory role involves managing front-line staff, ensuring exceptional customer service delivery, maintaining sales floor standards, and supporting inventory management across the stockroom. The successful candidate will demonstrate strong interpersonal skills, operational acumen, and the ability to motivate a retail team while maintaining Coach's commitment to inclusive and courageous brand values.
Role & Responsibilities
- Oversee daily sales floor operations and stockroom management
- Supervise and mentor retail staff to achieve sales targets and deliver exceptional customer experiences
- Provide direct, actionable feedback to team members and address performance issues with courage and diplomacy
- Maintain visual merchandising standards and ensure compliance with brand guidelines
- Lift and maneuver merchandise (up to 50 lbs occasionally, 25 lbs regularly) and perform physical tasks including climbing, bending, and kneeling
- Manage inventory accuracy and coordinate stock replenishment
- Model Coach's core competencies including courage, creativity, customer focus, and drive for results
Qualifications
- Demonstrated supervisory or lead experience in a retail environment
- Ability to lift, carry, and maneuver merchandise weighing up to 50 lbs occasionally and 25 lbs regularly
- Physical capability to climb, bend, kneel, and navigate sales floor and stockroom environments
- Strong communication and interpersonal skills with ability to relate effectively to diverse team members
- Proven ability to meet and exceed performance goals
- Comfort with ambiguity and adaptability to change
- Experience with learning new systems and technologies quickly
Skills
Experience
Prior experience in a supervisory or lead capacity within a retail or customer-facing environment is required. Candidates should demonstrate a track record of successfully motivating teams, achieving sales objectives, and maintaining operational excellence in a fast-paced retail setting.
Education
High school diploma or equivalent required; retail management certification or associate degree in business or related field is preferred.
Workplace
The successful candidate will be located in Pismo Beach, California, USA, with easy access to San Luis Obispo.
Compensation
The base compensation for this position ranges from USD 16 to USD 24.75 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Supervisor», «Sales Team Lead», «Retail Floor Supervisor», «Acting Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.