Coach Sales Supervisor

Employment
Part-Time
Seniority
Supervisor
Compensation
$16–24.75/hour
Posted
Sep 30, 2026

About Coach

Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.

Coach, part of the Tapestry portfolio of luxury fashion brands, seeks a Sales Supervisor for its outlet location in Pearl, Mississippi. This role involves leading and supervising sales floor operations, managing team performance, and maintaining elevated customer service standards in a fast-paced retail environment. The position requires the ability to lift regularly up to 25 lbs. (occasionally up to 50 lbs.) and to navigate the sales floor and stockroom with agility.

Role & Responsibilities

  • Lead and supervise sales floor operations and team performance
  • Maintain elevated customer service standards and brand experience
  • Manage inventory and stockroom operations
  • Coach and develop direct reports through challenging assignments and frequent development discussions
  • Build effective team morale, share successes, and foster open dialogue
  • Execute strategic planning while remaining agile in response to business changes
  • Provide direct and actionable feedback to team members
  • Address performance issues promptly and directly

Qualifications

  • Demonstrated leadership experience in retail or luxury goods environment
  • Ability to lift regularly up to 25 lbs. (occasionally up to 50 lbs.)
  • Physical capability to climb, bend, kneel, and maneuver sales floor and stockroom
  • Proficiency in a fast-paced, customer-centric retail setting
  • Strong interpersonal and communication skills
  • Ability to work part-time hours as scheduled

Skills

Retail leadership Team management Customer service excellence Inventory management Point-of-sale systems Staff coaching and development Performance management

Experience

Sales or supervisory experience in a luxury fashion retail environment is preferred. Candidates should demonstrate a track record of leading teams, exceeding sales goals, and maintaining high standards of customer engagement.

Education

High school diploma or equivalent required. Retail management certification or luxury goods experience is advantageous.

Workplace

The role is situated in Pearl, Mississippi, USA — conveniently close to Jackson.

Compensation

The base compensation for this position ranges from USD 16 to USD 24.75 per hour.

Benefits

Medical insurance, Dental insurance, Vision insurance, 401(k), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance

Culture

Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Supervisor», «Shift Supervisor», «Assistant Store Manager», «Sales Team Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Coach

Coach Sales Supervisor

Pearl, USA

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