Coach Sales Floor Specialist
- Seniority
- Mid-Level
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury fashion house renowned for its leather goods and accessible-luxury positioning. Now part of the Tapestry group, the brand operates a global retail network and emphasizes craftsmanship, contemporary design, and elevated client service. As an employer, Coach offers career progression within a fast-paced retail environment and opportunities to work across merchandising, client development and store leadership pathways.
Coach seeks a Sales Associate III in New York, NY — mid-level retail role focused on clienteling, merchandising and achieving sales targets.
Role & Responsibilities
- Achieve and exceed individual and store sales targets through proactive clienteling and consultative selling.
- Cultivate long-term client relationships, manage a personal client portfolio and execute targeted outreach to drive repeat business.
- Deliver elevated in-store experiences consistent with Coach brand standards, including visual merchandising and product presentation.
- Support store operations: process transactions accurately, manage stock and perform inventory reconciliations.
- Contribute to loss-prevention procedures and maintain compliance with company policies and luxury retail best practices.
- Act as a brand ambassador on the sales floor, communicating product provenance, materials and craftsmanship to clients.
- Mentor and coach junior sales staff, sharing product knowledge and selling techniques as required by store leadership.
Qualifications
- Proven track record of success in a retail sales role, preferably within luxury fashion or premium lifestyle brands.
- Demonstrable clienteling and relationship-building capabilities with measurable sales outcomes.
- Strong commercial acumen and numeracy to manage transactions, follow up on leads and contribute to store KPIs.
- Professional presentation and polished interpersonal skills appropriate to a luxury retail environment.
- Ability to work flexible retail hours, including evenings, weekends and peak seasonal periods.
Skills
Experience
Minimum of three years' retail sales experience, with a preference for candidates who have worked in luxury or premium-brand environments and have a documented history of meeting or exceeding sales targets.
Education
High school diploma or equivalent; vocational training or coursework in fashion, retail, or sales is advantageous.
Workplace
This position is based in New York, New York, USA.
Culture
Coach combines a heritage of American leathercraft with contemporary design sensibilities, fostering a collaborative, client-focused workplace. Teams operate in a commercial, fast-paced retail setting where professional development and internal mobility are encouraged.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate III», «Retail Sales Associate», «Client Advisor», «Luxury Sales Associate», «Store Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.