Coach Sales Consultant

Location
Employment Full-Time
Seniority Junior
Department Retail & Boutique Operations
Industry Fashion, Apparel & Leather Goods
Posted Apr 12, 2026
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Coach — Sales Consultant position in Urumqi, China. Join the Coach Shanshan Outlet to deliver premium customer service and drive sales.

Overview

Coach is a New York–born leather goods and accessories maison within the Tapestry portfolio, recognised for its heritage craftsmanship and accessible-luxury positioning. As part of Tapestry, Coach operates globally with a focus on product quality, design-led collections, and an inclusive, team-oriented retail organisation that invests in frontline development and client experience.

Role & Responsibilities

  • Deliver Coach-standard, high-quality customer service and personalized client engagement on the sales floor.
  • Achieve and exceed individual and store sales targets through proactive selling and client follow-up.
  • Execute daily store operations including merchandising, stock management, and point-of-sale procedures.
  • Maintain product knowledge of leather goods, accessories and seasonal collections to advise clients effectively.
  • Ensure clear, professional communication with colleagues, supervisors and external partners to support store performance.

Qualifications

  • Associate degree (专科) or higher.
  • Minimum two years of retail or luxury sales experience, preferably with leather goods or accessories.
  • Professional demeanour: polite, proactive and service-oriented.
  • Proven sales ability and client relationship skills.
  • Excellent verbal communication and strong team-working mindset.

Skills

Customer service Sales techniques and clienteling Product knowledge (leather goods and accessories) Verbal communication Team collaboration

Experience

At least 2 years of direct retail or luxury sales experience, demonstrating consistent achievement of sales targets and hands-on involvement in store operations.

Education

Associate degree or higher.

Workplace

This position is based in Urumqi, Xinjiang, China.

Culture

Coach combines New York creative energy with heritage craftsmanship and operates within the inclusive, multi-brand Tapestry group. The workplace emphasises customer-centric selling, collaborative teams and career progression opportunities within a global luxury retail network.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

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Frequently Asked Questions

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The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Associate», «Client Advisor», «Store Sales Specialist», «Customer Experience Advisor», «Luxury Sales Representative», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.