Coach Sales Consultant

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Employment
Full-Time
Seniority
Mid-Level
Posted
Apr 22, 2026

About Coach

Coach is an American luxury fashion house renowned for its leather goods, handbags and accessories. The brand is part of the Tapestry portfolio, a global house of brands that emphasizes craftsmanship, modern design and inclusive growth. Coach operates globally with a significant retail presence in Greater China, offering opportunities across store operations and client-facing roles.

Coach is hiring a Sales Consultant in Taiyuan, China (Taiyuan Tianmei Shanshan Outlet). Full-time retail role at Coach.

Role & Responsibilities

  • Deliver premium, Coach-standard customer service and represent the brand in every client interaction.
  • Achieve and consistently exceed individual and store sales targets through proactive selling and clienteling.
  • Execute daily store operations including merchandising, stock replenishment, point-of-sale transactions and housekeeping.
  • Maintain comprehensive product knowledge of Coach leather goods and accessories and communicate the brand story to clients.
  • Develop and maintain long-term client relationships through follow-up, private appointments and CRM activities.
  • Collaborate effectively with colleagues, store management and external partners to ensure smooth operations and optimal client experience.
  • Support visual merchandising standards and contribute to in-store presentation and loss-prevention protocols.

Qualifications

  • Associate degree (专科) or higher.
  • Minimum two years’ retail or luxury sales experience.
  • Customer-focused, polite and proactive with a strong sales orientation.
  • Excellent verbal communication skills and the ability to build rapport quickly.
  • Demonstrated team player with strong interpersonal skills and a professional demeanor.

Skills

Clienteling Retail operations Sales techniques Visual merchandising Verbal communication Product knowledge — leather goods and accessories

Experience

At least 2 years of direct retail or luxury-brand sales experience; prior exposure to premium leather goods or accessories is advantageous.

Education

Associate degree or higher (专科及以上).

Workplace

The successful candidate will be located in Taiyuan, Shanxi, China.

Culture

Coach combines heritage craftsmanship with contemporary design and is part of Tapestry, a global house of consumer brands. The workplace emphasizes inclusivity, professional development and collaborative team dynamics, with a focus on delivering elevated client experiences in retail environments.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Sales Associate», «Luxury Sales Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.