Coach Sales Consultant — Retail
- Employment
- Temporary
- Seniority
- Entry-Level
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury fashion house known for leather goods and accessories. The brand operates global retail stores and digital channels and is part of the Tapestry group. As an employer, Coach emphasizes craftsmanship, elevated client service and a retail environment shaped by contemporary luxury merchandising standards.
Coach is hiring a Temporary Sales Associate in New York. Provide luxury client service, support merchandising and drive sales in-store.
Role & Responsibilities
- Deliver exemplary face-to-face client service tailored to a luxury clientele; build rapport and conduct proactive clienteling to maximise sales and retention.
- Achieve daily and weekly sales targets through effective product presentation, suggestive selling and personalised styling.
- Operate point-of-sale (POS) systems to process transactions, handle cash and card payments, returns and exchanges accurately.
- Maintain brand visual merchandising standards on the sales floor and windows; ensure stock is replenished and displays are tidy.
- Participate in store opening and closing procedures, inventory counts, receiving and basic stock management tasks.
- Adhere to loss-prevention, security and compliance procedures; report incidents and assist with store safety protocols.
- Support ad hoc store initiatives such as client events, seasonal rollouts and promotional campaigns.
Qualifications
- Professional, client-focused demeanour with polished grooming consistent with a luxury brand.
- Proven ability to build relationships and convert footfall into sales; previous retail or client-facing experience preferred.
- Strong verbal communication and interpersonal skills; able to present product stories and brand heritage succinctly.
- Flexibility to work a variable schedule including evenings, weekends and public holidays.
- Reliable, punctual and able to work as part of a team in a fast-paced retail environment.
Skills
Experience
Typically 0–2 years of retail or customer-facing experience; prior experience within a luxury or premium fashion brand is advantageous but not mandatory.
Education
High school diploma or equivalent; vocational training in retail, sales or fashion is a plus.
Workplace
The successful candidate will be located in New York, New York, USA.
Culture
Coach cultivates a professional retail culture focused on craftsmanship, elevated client service and contemporary luxury presentation. Team members operate in highly visual, performance-driven stores where collaboration, brand stewardship and client relationships are central to daily work.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Temporary Sales Associate», «Retail Sales Assistant», «Client Advisor (Temporary)», «Store Sales Representative», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.