Coach Sales Consultant

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Location
China
└Shandong
└Jinan
Seniority
Entry-Level
Posted
Apr 1, 2026

About Coach

Coach is an American luxury fashion house renowned for leather goods, handbags and ready-to-wear. The brand is part of the Tapestry group and operates internationally with a focus on modern luxury, craftsmanship and accessible design. As an employer, Coach emphasizes customer-centric retail standards, in-store training and opportunities for progression within a global luxury network.

Coach is hiring a Sales Consultant in Jinan (Hang Lung). Join Coach to deliver luxury client service and achieve retail sales targets.

Role & Responsibilities

  • Deliver an exceptional, personalised client experience consistent with Coach brand standards and luxury customer service expectations.
  • Achieve individual and store sales targets through proactive prospecting, clienteling and relationship development.
  • Maintain visual merchandising and product presentation to uphold store image and promotional directives.
  • Process sales transactions accurately using the store POS and follow cash-handling and inventory procedures.
  • Use CRM tools to record client information, follow up on leads and manage after-sales service.
  • Support stock management activities including receiving, replenishment and regular stock counts.
  • Assist with in-store events, product launches and cross-functional initiatives to drive traffic and sales.

Qualifications

  • Secondary education diploma or vocational qualification; post-secondary studies in retail, fashion or hospitality preferred.
  • Proven aptitude for retail sales; previous experience in luxury, premium fashion or lifestyle brands preferred.
  • Strong interpersonal and communication skills with a client-focused mindset.
  • Flexible availability to work retail hours, weekends and public holidays as required.
  • Legal right to work in China and ability to work at the Jinan Hang Lung location.

Skills

Luxury retail sales Clienteling and relationship management Visual merchandising Point of Sale (POS) systems Customer Relationship Management (CRM) Inventory control and stock replenishment

Experience

Typically 1+ years of retail sales experience; experience within luxury or premium fashion brands is strongly preferred and advantageous.

Education

High school / secondary school diploma or vocational qualification; further study in retail, fashion or hospitality is an advantage.

Workplace

The role is situated in Jinan, Shandong, China.

Culture

Coach fosters a design-led, client-focused retail culture with emphasis on craftsmanship and contemporary American luxury. Teams are typically collaborative and service-driven, with structured in-store training and internal mobility across the Tapestry group.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Associate», «Luxury Sales Specialist», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.