Coach Sales Consultant

Location
Seniority Entry-Level
Posted ✦ Today
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Coach is hiring a Sales Consultant in Beijing (Wangfujing outlet). Join Coach to deliver luxury client service and drive retail sales.

Overview

Coach is an American luxury fashion house renowned for craftsmanship in leather goods, accessories and ready-to-wear. The brand operates globally as part of the Tapestry group and is recognised for a modern-yet-heritage aesthetic, strong retail presence, and investment in client service and employee development.

Role & Responsibilities

  • Deliver exceptional, personalised client service in line with Coach’s luxury positioning, cultivating long-term relationships and client loyalty.
  • Achieve and exceed individual and store sales targets through proactive clienteling, cross-selling and upselling.
  • Maintain expert product knowledge across leather goods, accessories and seasonal collections to inform client recommendations.
  • Operate point-of-sale (POS) systems accurately; handle transactions, returns and CRM updates in accordance with company procedures.
  • Support visual merchandising standards and upkeep of store presentation to reflect brand guidelines and promotional directives.
  • Assist with inventory management, stock replenishment, transfers and loss-prevention practices.
  • Participate in-store meetings, training sessions and promotional events; contribute to a collaborative, KPI-driven retail environment.

Qualifications

  • Proven retail sales record, preferably within luxury or premium fashion brands.
  • Demonstrable ability to build and maintain client relationships and to close sales consistently.
  • Excellent interpersonal and communication skills with a service-oriented attitude.
  • Flexible availability, including weekends, public holidays and peak sales periods.
  • Professional appearance and presentation consistent with a luxury brand environment.

Skills

Clienteling Luxury retail sales Visual merchandising Point-of-sale (POS) operation Inventory control CRM updating and usage Cash handling KPI-driven selling

Experience

At least 1 year of frontline retail experience, ideally within luxury or premium fashion; experience with CRM systems and POS terminals preferred.

Education

High school diploma or equivalent; vocational training in retail or hospitality is advantageous.

Workplace

The successful candidate will be located in Beijing, Beijing, China. 156 luxury roles are listed in Beijing on Cerulean, 2 posted in the last 48 hours. Across the Beijing region, Cerulean lists 182 open positions — 3 listed in the past two days. Cerulean currently advertises 1.797 open roles in China, including 42 added in the last 48 hours.

Culture

Coach emphasises refined craftsmanship, contemporary design and a customer-first retail ethos. As part of the Tapestry group, the brand cultivates a collaborative workplace with an emphasis on professional development, training and delivering elevated client experiences.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.