Coach Sales Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–24.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 12, 2026
About Coach
Coach is a global New York–born fashion house renowned for leather goods, handbags and accessories. Part of the Tapestry portfolio, Coach combines contemporary design with accessible luxury and places emphasis on creativity, inclusivity and omni‑channel retail innovation.
Coach in Woodstock, GA seeks a Part‑time Sales Associate to deliver elevated luxury retail service and omni‑channel clienteling.
Role & Responsibilities
- Act as a brand ambassador and deliver elevated, personalized luxury service in accordance with Coach style and service standards.
- Build and sustain client relationships through personalized styling, product expertise and proactive follow-up to generate repeat business.
- Drive sales through cross-selling, upselling and tailored recommendations; develop and execute personal sales plans to meet KPIs.
- Use mobile POS, clienteling tools and social selling (including short‑form video) to capture customer data and convert leads.
- Perform daily store operations: cash wrap, transaction processing (purchases, returns, exchanges, online pickups), inventory receipt and replenishment.
- Maintain visual merchandising, keep sales floor and stockroom organized, and follow POS, retail and asset‑protection procedures.
- Support team performance by assisting colleagues across functional areas and fostering a collaborative, trust‑based environment.
- Participate in brand initiatives, trainings and inclusion activities; accept feedback and adapt behavior to preserve professional service standards.
Qualifications
- 1+ years of sales experience; luxury retail experience preferred. Combination of education and experience will be considered.
- Proven ability to meet individual and team sales targets; experience executing personal sales plans and clienteling.
- Proficiency with POS operation and basic computer devices (iPad/laptop, Mobile POS); ability to read price/release sheets.
- Strong English language proficiency required.
- Social media savvy and experience with live‑stream shopping or video demos preferred.
- Ability to work a flexible schedule including nights, weekends, peak seasons and public holidays.
- Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally) and perform routine physical tasks on the sales floor and in the stockroom.
Skills
Experience
Minimum one year of sales experience; prior luxury retail experience strongly preferred. Proven track record of meeting sales KPIs and using clienteling tools to drive repeat purchases.
Education
No formal degree required; a combination of relevant education and retail sales experience will be considered.
Workplace
This position is based in Woodstock, Georgia, USA, within easy reach of Atlanta.
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance; Dental insurance; Vision insurance; 401(k); Paid paternity and maternity leave; Commuter benefits; Disability insurance; Tuition assistance.
Culture
Coach emphasizes creativity, inclusivity and a client‑first mentality within a fast‑paced retail environment. As part of Tapestry, the brand promotes diversity, ongoing training and collaborative team development while encouraging direct feedback and accountability.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Associate», «Style Advisor», «Sales Consultant», «Customer Experience Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.