Coach Sales Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–24.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 6, 2026
About Coach
Coach is an American luxury fashion house known for leather goods and accessories and operates as part of the Tapestry portfolio. The brand emphasizes modern craftsmanship, accessible luxury and an inclusive workplace culture, and benefits from Tapestry's global resources and development programs.
Coach seeks a Part‑time Sales Associate in Woodstock, GA — deliver luxury client service, omni‑channel selling and store operations for Coach (Tapestry).
Role & Responsibilities
- Serve as the frontline ambassador of the brand, delivering elevated, personalized luxury service in accordance with Coach style and service standards.
- Build and sustain client relationships through personalized styling, product expertise and proactive outreach to drive repeat business.
- Achieve individual and store sales targets through cross-selling, upselling and execution of personal sales plans and KPIs.
- Utilize Mobile POS, clienteling tools and social selling (including short‑form video) to capture client data, process transactions and promote omni‑channel sales.
- Execute daily store operations: cash wrap, returns/exchanges, online order pickups, inventory receipt and replenishment.
- Maintain visual merchandising standards, keep sales floor and stockroom organized, and adhere to asset protection procedures.
- Support inventory cycles and assist teammates across functional areas to ensure smooth store performance.
- Participate in brand initiatives, training programs and inclusion activities; accept feedback and adapt behaviors to business needs.
Qualifications
- Minimum of 1 year of sales experience; luxury retail experience strongly preferred.
- Proven ability to meet sales targets and deliver high‑touch client experiences.
- Proficiency with POS operation and basic computer devices (iPad/laptop); experience with Mobile POS and clienteling platforms preferred.
- Strong English language proficiency.
- Ability to work a flexible schedule including nights, weekends, peak retail periods and public holidays.
- Ability to lift regularly up to 25 lbs and occasionally up to 50 lbs; ability to climb, bend and manage stockroom activity.
Skills
Experience
At least 1 year of retail sales experience is required; prior luxury retail or omni‑channel selling experience (clienteling, social selling, live‑stream demos) is preferred.
Education
High school diploma or equivalent; a combination of education and relevant retail experience will be considered.
Workplace
This position is based in Woodstock, Georgia, USA, within easy reach of Atlanta.
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Coach emphasizes creativity, inclusivity and a client‑centric mindset within the larger Tapestry organization. The workplace values direct feedback, continuous learning and collaborative team dynamics, with an emphasis on development and equity.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Associate», «Client Advisor», «Luxury Sales Consultant», «Store Sales Representative», «Customer Experience Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.