Coach Sales Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $16–18/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 18, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Associate in Winnipeg, MB. Part-time retail position offering luxury customer service, competitive hourly pay ($16–$18/hr USD), and comprehensive benefits including health insurance and paid leave.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to brand standards and the Coach Guide to Style and Service
- Build lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through strategic cross-selling, upselling, and tailored recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and store KPIs
- Source new customers, maintain relationships, and follow up to close sales
- Maintain high energy on the sales floor, manage multiple customers simultaneously, and adapt selling techniques to business needs
- Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising
- Keep the sales floor and stockroom clean, organized, and properly stocked while following retail policies and asset protection procedures
- Process transactions efficiently including purchases, returns, exchanges, and online order pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
- Assist teammates across functional areas as required to support store operations
- Foster a collaborative, trust-based environment and encourage overall team performance
- Participate in brand initiatives, training programs, and inclusion activities
- Welcome feedback, adapt behaviors as needed, and maintain a calm, professional demeanor in all interactions
Qualifications
- Minimum 1+ years of sales experience, with luxury retail background strongly preferred
- Knowledge of current fashion trends and competitive landscape
- Proficiency with POS systems, mobile POS platforms, and basic computer skills (iPad, laptop, walkie-talkie)
- Ability to read price sheets and release sheets accurately
- Strong English language proficiency
- Ability to work flexibly in a fast-paced retail environment
- Physical capability to lift at least 25 lbs regularly (up to 50 lbs occasionally) and to climb, bend, kneel, and maneuver sales floor and stockroom
Skills
Experience
1+ years of sales experience, preferably in luxury retail or fashion environments. Experience with POS systems, mobile platforms, and clienteling tools is valuable. Social media savvy and familiarity with video-based selling platforms are preferred but not required.
Education
High school diploma or equivalent; combination of relevant education and retail sales experience will be considered.
Workplace
The successful candidate will be located in Winnipeg, Manitoba, Canada.
Compensation
The base compensation for this position ranges from USD 16 to USD 18 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, tuition assistance.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Sales Advisor», «Retail Associate», «Style Consultant», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.