Coach Sales Associate
Coach is hiring a part‑time Sales Associate in Wichita, KS to deliver luxury retail service, omni‑channel selling and exceptional clienteling.
Overview
Coach is a global fashion house renowned for its leather goods and accessible luxury aesthetic. As part of the Tapestry portfolio, Coach combines heritage craftsmanship with contemporary design and a commitment to inclusivity, training, and career mobility within a multi‑brand luxury group.
Role & Responsibilities
- Serve as the front‑line ambassador for the Coach brand, delivering elevated, personalized luxury service in accordance with Coach style and service standards.
- Build and sustain client relationships through styling, product expertise, tailored recommendations, and proactive follow‑up to cultivate loyalty and repeat business.
- Drive sales performance through cross‑selling, upselling and attainment of individual and store KPIs; develop and execute personal sales plans.
- Operate omni‑channel selling tools including mobile POS, clienteling platforms and social selling (short‑form video) to capture customer data and convert engagement into sales.
- Execute daily operational duties: cash wrap, transaction processing (purchases, returns, exchanges, online order pickups), inventory reception, replenishment and stockroom management.
- Maintain visual merchandising standards and ensure the sales floor and stockroom are organized, stocked and compliant with asset protection procedures.
- Adapt selling approach to fluctuating footfall and business needs while supporting teammates across functional areas and participating in brand initiatives and trainings.
- Demonstrate physical capability to handle merchandise and stockroom tasks safely (regularly lift ~25 lbs; occasionally up to 50 lbs).
Qualifications
- Minimum of 1 year of sales experience; luxury retail experience preferred.
- Proven ability to use POS systems and basic computer devices (iPad/laptop) and familiarity with mobile POS workflows.
- Demonstrable clienteling and data acquisition skills, with social media savvy and experience in live‑stream shopping or video demonstrations preferred.
- Strong English language proficiency.
- Ability to work a flexible schedule including nights, weekends, peak retail seasons and public holidays.
- Capability to perform physical tasks required for retail operations (lifting, bending, climbing, stock movement).
Skills
Experience
At least one year of retail sales experience is required; prior experience in luxury or premium fashion retail and omni‑channel selling is strongly preferred.
Education
High school diploma or equivalent; vocational training or coursework in retail, fashion or customer service is advantageous.
Workplace
This position is based in Wichita, Kansas, USA. Cerulean lists 3 open roles in Wichita. The broader Kansas area accounts for 9 active listings on Cerulean, 3 of which are new. In USA as a whole, Cerulean currently features 3.565 open positions, with 77 posted this week.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.25 per hour.
Benefits
Medical insurance; Dental insurance; Vision insurance; 401(k); Paid paternity and maternity leave; Commuter benefits; Disability insurance; Tuition assistance.
Culture
Coach combines a heritage focus on craftsmanship with a modern, inclusive culture fostered under the Tapestry umbrella. The workplace emphasizes collaboration, continuous learning, customer obsession and a commitment to equity, diversity and professional development.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Associate», «Luxury Sales Consultant», «Store Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.