Coach Sales Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–24.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 6, 2026
About Coach
Coach is a global fashion house based in New York and a member of the Tapestry portfolio. Renowned for leather goods and accessible luxury, Coach combines contemporary design with craftsmanship and an inclusive brand spirit. As part of Tapestry, the brand operates within a multi‑brand group focused on innovation, equity and broadening opportunity across its maisons.
Coach — Sales Associate in Waipahu, Hawaii (part-time). Front-line retail role delivering luxury client service, omni-channel selling and mobile POS expertise.
Role & Responsibilities
- Serve as the front-line ambassador of the Coach brand, consistently adhering to Coach style and service standards to deliver an elevated, personalised shopping experience.
- Build and nurture long-term client relationships through personalised styling, product expertise and fashion advice to drive loyalty and repeat business.
- Achieve and exceed individual and team sales KPIs by executing personal sales plans, cross-selling, upselling and tailored recommendations.
- Operate mobile POS and store systems, process purchases, returns, exchanges and online order pickups efficiently while complying with POS and asset-protection procedures.
- Employ clienteling tools, social selling and short-form video or live‑stream demos to capture client data and expand reach across omni‑channel touchpoints.
- Support day-to-day store operations including cash wrap, receiving shipments, inventory processing, replenishment and visual merchandising.
- Maintain an organised, stocked and secure sales floor and stockroom; follow retail policies and participate in inventory cycles and loss-prevention practices.
- Collaborate with teammates across functional areas, foster a trust-based environment and participate in brand initiatives and training programs.
Qualifications
- Minimum 1 year of sales experience; luxury retail background preferred. Combination of education and experience will be considered.
- Proficiency operating POS systems (mobile POS, iPad/laptop) and basic retail technology; comfortable using walkie-talkies and reading price/release sheets.
- Ability to work a flexible schedule including nights, weekends, peak seasons and public holidays.
- Physical ability to lift 25 lbs regularly (up to 50 lbs occasionally), climb, bend, kneel and maneuver throughout the sales floor and stockroom.
- Strong English language proficiency.
Skills
Experience
At least one year of retail sales experience is required; prior experience in luxury retail, social media selling or live‑stream demonstrations and demonstrable clienteling success is preferred.
Education
High school diploma or equivalent; combination of education and relevant retail experience will be considered.
Workplace
This position is based in Waipahu, Hawaii, USA, within easy reach of Honolulu.
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance; Dental insurance; Vision insurance; 401(k); Paid Paternity and Maternity leave; Commuter Benefits; Disability insurance; Tuition assistance.
Culture
Coach emphasises an inclusive, optimistic and collaborative workplace aligned with Tapestry's commitment to equity and diversity. The brand values creativity, customer focus and a results-driven mindset while providing training and development opportunities across retail teams.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Associate», «Style Advisor», «Luxury Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.