Coach Sales Associate
- Location
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 27, 2026
About Coach
Coach is a New York–born luxury fashion house known for leather goods, accessories and ready-to-wear. The brand is part of the Tapestry portfolio, a global house of contemporary fashion labels; as an employer Coach emphasizes craftsmanship, accessible luxury and inclusive brand storytelling while operating within Tapestry’s broader talent and diversity framework.
Coach seeks a Part‑time Sales Associate in Vero Beach, FL to deliver luxury retail service, drive omni‑channel sales and support store operations.
Role & Responsibilities
- Act as the front-line ambassador for Coach, delivering elevated, personalized service in accordance with the Coach Guide to Style and Service.
- Build and maintain lasting client relationships through tailored styling, product expertise and proactive follow-up to drive repeat business.
- Drive sales performance through cross-selling, upselling and execution of personal sales plans to meet individual and store KPIs.
- Leverage mobile POS, clienteling tools and social selling (including short-form video) to capture client data, convert traffic and support omni‑channel sales.
- Manage daily store operations: process transactions (purchases, returns, exchanges, online pickups), maintain cash wrap, complete inventory tasks and execute visual merchandising standards.
- Maintain a high-energy sales floor, manage multiple customers simultaneously and support teammates across functional areas.
- Support inventory cycles by receiving shipments, stocking, and managing product movement while following POS, asset protection and retail policies.
Qualifications
- Minimum 1 year of sales experience; luxury retail experience preferred. A combination of education and experience will be considered.
- Proficiency operating POS systems and basic computer devices (iPad/laptop); experience with mobile POS and clienteling platforms.
- Ability to work a flexible retail schedule, including nights, weekends, peak seasons and public holidays.
- Physical capability to lift 25 lbs regularly (up to 50 lbs occasionally), climb, bend, kneel and maneuver the sales floor and stockroom.
- Strong English language proficiency.
Skills
Experience
At least 1 year of retail or sales experience; prior experience in luxury or fashion retail and clienteling is preferred.
Education
High school diploma or equivalent; combination of relevant education and retail experience will be considered.
Workplace
The successful candidate will be located in Vero Beach, Florida, USA, with easy access to West Palm Beach.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance.
Culture
Coach combines New York heritage with contemporary creative direction and is part of the Tapestry family of brands. The workplace emphasizes inclusive collaboration, direct feedback and a customer-focused, results-driven approach while investing in learning and development.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Associate», «Style Advisor», «Customer Experience Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.