Coach Sales Associate

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Location
USA
└Florida
└Vero Beach
Employment
Part-Time
Seniority
Junior
Compensation
$15–19.50/hour
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
Apr 14, 2026

About Coach

Coach is a New York–born luxury fashion house known for leather goods, accessories and ready-to-wear. Part of the Tapestry portfolio, Coach blends heritage craftsmanship with contemporary design and operates global retail and wholesale channels while prioritizing inclusivity and brand storytelling.

Coach seeks a part-time Sales Associate in Vero Beach, FL to deliver luxury retail service and drive omni-channel sales ($15.00–$19.50/hr).

Role & Responsibilities

  • Act as the front-line ambassador for Coach, delivering personalized, elevated service in accordance with Coach’s Guide to Style and Service.
  • Build and maintain client relationships through personalized styling, product expertise and proactive follow-up to cultivate repeat business.
  • Drive sales performance via cross-selling, upselling and tailored recommendations; develop and execute personal sales plans to meet KPIs.
  • Leverage omni-channel tools — mobile POS, clienteling systems and social selling (including short-form video) — to capture customer data and convert interactions.
  • Operate daily store functions: process transactions (purchases, returns, exchanges, online pickups), manage cash wrap, receive shipments, replenish stock and support inventory cycles.
  • Maintain visual merchandising standards and ensure the sales floor and stockroom are clean, organised and compliant with asset protection procedures.
  • Support teammates across functional areas, foster a collaborative team environment and participate in brand training and inclusion initiatives.
  • Adapt selling techniques to high-traffic periods and maintain professional composure; perform physical tasks including lifting, bending and stockroom manoeuvres as required.

Qualifications

  • Minimum of 1+ year of sales experience; luxury retail background strongly preferred.
  • Proven competency with POS operation and basic computer devices (iPad, laptop) and familiarity with mobile POS systems.
  • Ability to work a flexible schedule including nights, weekends, peak seasons and public holidays.
  • Physical ability to lift regularly up to 25 lbs (occasionally up to 50 lbs) and perform stockroom duties.
  • Strong English language proficiency; a combination of education and experience will be considered.

Skills

mobile POS POS iPad laptop clienteling tools social selling platforms short-form video walkie-talkie cash wrap inventory processing

Experience

At least one year of retail sales experience is required; prior experience in luxury retail, clienteling and omni-channel selling (social commerce, livestreaming or video demos) is highly preferred.

Education

High school diploma or equivalent; vocational coursework or college study in retail, fashion or related fields preferred. A combination of education and relevant experience will be considered.

Workplace

The successful candidate will be located in Vero Beach, Florida, USA, with easy access to West Palm Beach.

Compensation

The base compensation for this position ranges from USD 15 to USD 19.50 per hour.

Benefits

Medical insurance, Dental insurance, Vision insurance, 401(k), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance.

Culture

Coach cultivates a creative, client-focused retail culture rooted in New York sensibility and Tapestry’s inclusive ethos. Employees are expected to be collaborative, adaptable and driven to deliver polished, personalised service while embracing continual learning and brand initiatives.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Representative», «Style Consultant», «Luxury Sales Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.