Coach Sales Associate

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Location
TroutdaleOregonUSA
Employment
Full-Time
Seniority
Entry-Level
Compensation
$15–24.25/hour
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
Jul 21, 2026

About Coach

Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.

Sales Associate at Coach in Troutdale, Oregon. Full-time luxury retail role offering $15.00–$24.25/hr plus benefits.

Role & Responsibilities

  • Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
  • Build lasting client relationships through personalized styling, product expertise, and fashion advice
  • Drive sales through cross-selling, upselling, and tailored recommendations
  • Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases
  • Develop and execute personal sales plans; meet or exceed individual and team KPIs
  • Source new customers, maintain relationships, and follow up to close sales
  • Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs
  • Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising
  • Keep sales floor and stockroom clean, organized, and stocked; follow retail policies and asset protection procedures
  • Process transactions efficiently including purchases, returns, exchanges, and online pickups
  • Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
  • Assist teammates across functional areas as required
  • Foster a collaborative, trust-based environment and encourage team performance
  • Participate in brand initiatives, training programs, and inclusion activities

Qualifications

  • 1+ years of sales experience, with luxury retail background preferred
  • Knowledge of fashion trends and competitor landscape
  • Experience with POS systems and basic computer proficiency (iPad/laptop, Mobile POS)
  • Strong English language proficiency
  • Ability to work in a fast-paced, flexible retail environment including nights, weekends, and peak seasons
  • Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally), climb, bend, kneel, and maneuver sales floor and stockroom
  • Social media savvy and experience with live-stream shopping or video demonstrations (preferred)
  • Clienteling and data acquisition skills (preferred)

Skills

POS operation Mobile POS systems iPad/laptop proficiency Price sheet and release sheet interpretation Walkie-talkie communication Visual merchandising Inventory management Client relationship management Social media engagement Live-stream shopping platforms Video content creation Cross-selling and upselling techniques Omni-channel sales

Experience

1+ years of sales experience, preferably in luxury retail, with demonstrated knowledge of fashion trends and competitor awareness. Experience with POS systems, clienteling platforms, and social selling channels is valuable.

Education

No specific education requirement stated; a combination of education and relevant sales experience will be considered.

Workplace

This position is based in Troutdale, Oregon, USA, within easy reach of Portland.

Compensation

The base compensation for this position ranges from USD 15 to USD 24.25 per hour.

Benefits

Medical insurance, Dental insurance, Vision insurance, 401(K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, and Tuition assistance

Culture

Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Client Advisor», «Style Consultant», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.