Coach Sales Associate
- Location
- Tinton FallsNew JerseyUSA
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 30, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Associate in Tinton Falls, NJ – Luxury retail position offering personalized client service, competitive hourly pay ($15–$19.50), and comprehensive benefits.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
- Build and maintain lasting client relationships through personalized styling, expert product knowledge, and fashion guidance
- Drive sales through strategic cross-selling, upselling, and tailored product recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video content) to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans; consistently meet or exceed individual and team KPIs
- Source and acquire new customers, nurture relationships, and execute follow-up strategies to close sales
- Maintain high energy and floor presence; manage multiple customer interactions simultaneously and adapt selling techniques to evolving business needs
- Execute daily operational duties including cash wrap, inventory processing, stock replenishment, and visual merchandising while upholding service standards
- Maintain cleanliness, organization, and optimal stock levels in both sales floor and stockroom areas; comply with retail policies, POS procedures, and asset protection protocols
- Process transactions efficiently including purchases, returns, exchanges, and online order pickups
- Support inventory cycles by receiving shipments, stocking merchandise, and managing product movement
- Assist teammates across functional areas as required; foster a collaborative, trust-based team environment
- Participate actively in brand initiatives, training programs, and inclusion activities; welcome feedback and maintain professional composure
Qualifications
- Minimum 1+ years of sales experience, with luxury retail background preferred
- Demonstrated knowledge of fashion trends and competitive landscape
- Proficiency with POS systems, basic computer skills (iPad/laptop, Mobile POS), walkie-talkie operation, and ability to read pricing and release sheets
- Strong English language proficiency
- Preferred: Luxury retail experience, social media proficiency, experience with live-stream shopping or video product demonstrations, clienteling expertise, and data acquisition capabilities
- Ability to work a flexible schedule accommodating nights, weekends, peak seasons, and high-traffic retail days including public holidays
- Physical capability to lift a minimum of 25 lbs regularly (up to 50 lbs occasionally), and to climb, bend, kneel, and navigate sales floor and stockroom environments
Skills
Experience
A combination of education and experience is considered; a minimum of 1+ years of sales experience, preferably within a luxury retail environment, is required.
Education
High school diploma or equivalent; further education or professional certifications in retail, fashion, or luxury goods are advantageous but not mandatory.
Workplace
The successful candidate will be located in Tinton Falls, New Jersey, USA, with easy access to New York.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Associate», «Sales Advisor», «Style Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.