Coach Sales Associate
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 29, 2026
About Coach
Coach is a New York–born luxury fashion house known for its leather goods, accessories and ready-to-wear. The brand is part of Tapestry, Inc., a global house of consumer fashion brands, and is recognised for modern craftsmanship, accessible luxury and a strong emphasis on product quality and brand storytelling.
Coach Sales Associate in Tigard, Oregon — full-time retail role at Washington Square store. Join Coach to deliver personalised luxury service and omni-channel sales.
Role & Responsibilities
- Serve as the front-line ambassador of the Coach brand, delivering elevated, personalised customer service that aligns with Coach’s Guide to Style and Service standards.
- Build and maintain lasting client relationships through expert product knowledge, personalised styling and proactive follow-up to drive repeat business.
- Achieve individual and store sales goals by cross-selling, upselling and executing personal sales plans to meet or exceed KPIs.
- Execute omni-channel selling using mobile POS, clienteling tools and social selling (including short-form video) to capture customer data and convert demand.
- Perform daily store operations: process transactions (purchases, returns, exchanges, online pickups), manage cash wrap, and support inventory cycles (receive, replenish, stock).
- Maintain sales floor and stockroom standards: visual merchandising, organisation, asset protection and compliance with retail policies and POS procedures.
- Support teammates across functional areas, participate in brand initiatives and training programmes, and foster a collaborative, trust-based team environment.
- Adapt selling and service techniques to fluctuating traffic and business needs while maintaining professionalism and composure.
Qualifications
- Minimum of 1+ years sales experience; luxury retail experience strongly preferred. A combination of education and experience will be considered.
- Proven ability to meet sales targets and execute personal sales plans; demonstrated clienteling and data-acquisition capabilities (preferred).
- Proficiency with POS operation and basic computer skills (iPad/laptop, Mobile POS); comfortable using walkie-talkies and reading price/release sheets.
- Strong English language proficiency.
- Ability to work a flexible retail schedule including nights, weekends, holidays and peak seasons.
- Physical capability to lift regularly at least 25 lbs (occasionally up to 50 lbs), and to bend, climb and manoeuvre in a busy retail environment.
- Social-media savvy; experience with live-stream shopping or video demos is a plus.
Skills
Experience
At least 1 year of sales experience, with a strong preference for candidates who have worked in luxury retail or premium fashion environments. Experience using mobile POS and clienteling systems and executing omni-channel sales is highly desirable.
Education
High school diploma or equivalent preferred; some college coursework or retail-related training is an advantage.
Workplace
The role is situated in Tigard, Oregon, USA — conveniently close to Portland.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance.
Culture
Coach emphasises creativity, inclusivity and a client-centric mindset within a collaborative retail environment. As part of the Tapestry family, the brand promotes diversity, professional development and open feedback to drive performance and innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Sales Advisor», «Retail Sales Associate», «Customer Experience Associate», «Store Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.