Coach Sales Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–24.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 7, 2026
About Coach
Coach is a New York–born luxury fashion house known for its leather goods, accessories and ready‑to‑wear. The brand is part of Tapestry, Inc., a global house of consumer fashion brands that emphasizes craftsmanship, creativity and inclusive retail experiences.
Coach (Tapestry) seeks a Part‑time Sales Associate in Thornton, Colorado — deliver luxury retail service and omni‑channel sales.
Role & Responsibilities
- Serve as a front‑line brand ambassador, delivering Coach’s Guide to Style and Service and an elevated, personalized shopping experience.
- Build and maintain lasting client relationships through styling advice, product knowledge and ongoing clienteling.
- Drive revenue through cross‑selling, upselling, tailored recommendations and meeting individual and store KPIs.
- Execute omni‑channel selling using mobile POS, clienteling tools and social selling (including short‑form video and live‑stream demos).
- Perform daily store operations: cash wrap, processing transactions (purchases, returns, exchanges, online pickups), inventory receiving and replenishment.
- Maintain visual merchandising standards and ensure sales floor and stockroom are clean, organized and properly stocked.
- Follow POS, asset protection and retail policies; assist teammates across functional areas and participate in brand trainings and initiatives.
Qualifications
- Minimum 1+ year of retail or sales experience; luxury retail experience preferred.
- Proficient with POS systems and basic computer devices (iPad, laptop) and comfortable using Mobile POS and walkie‑talkies.
- Demonstrable clienteling, data‑acquisition and social media selling experience; live‑stream shopping or video demo experience is a plus.
- Strong English communication skills.
- Ability to work a flexible schedule including nights, weekends, peak seasons and public holidays.
- Ability to lift regularly up to 25 lbs and occasionally up to 50 lbs; ability to climb, bend and maneuver on the sales floor and in the stockroom.
Skills
Experience
At least one year of sales or retail experience is required; prior luxury retail exposure and demonstrable experience with clienteling, omni‑channel selling and social or live‑stream commerce are preferred.
Education
High school diploma or equivalent required; college coursework or vocational training in fashion, retail or customer experience is a plus.
Workplace
The successful candidate will be located in Thornton, Colorado, USA, with easy access to Denver.
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Coach blends New York heritage craftsmanship with a contemporary, inclusive retail culture. As part of Tapestry, the brand emphasizes creativity, collaboration and customer‑centric service while investing in employee development and diversity initiatives.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Associate», «Sales Consultant», «Customer Experience Associate», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.