Coach Sales Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–24.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 9, 2026
About Coach
Coach is a global fashion house renowned for premium leather goods and modern American design. The brand is part of Tapestry, Inc., a multi‑brand house that includes other global luxury labels and emphasizes creative direction, craftsmanship, and inclusive brand positioning. As an employer, Coach operates with a retail-centric, customer-first mindset and benefits from the scale and people programs of the Tapestry portfolio.
Coach — Sales Associate (part‑time) in Thornton, Colorado. Join Coach's Denver Premium store to deliver luxury service and drive omni‑channel sales.
Role & Responsibilities
- Serve as the front-line ambassador for the Coach brand, adhering to Coach service and style standards.
- Deliver elevated, personalized shopping experiences through styling, product expertise, and tailored recommendations to drive sales and loyalty.
- Utilize mobile POS, clienteling tools and social selling (including short‑form video and live‑stream demos) to capture client data and promote repeat purchases.
- Develop and execute personal sales plans and meet or exceed individual and team KPIs through cross‑selling and upselling.
- Perform daily store operations: process transactions (purchases, returns, exchanges, online pickups), manage cash wrap, receive and replenish inventory, and support visual merchandising standards.
- Maintain an organized, safe sales floor and stockroom; follow POS, asset protection and retail policies.
- Source and follow up with prospective clients to convert opportunities and grow the client base.
- Foster a collaborative team environment, assist teammates across functional tasks, and participate in brand training and inclusion initiatives.
Qualifications
- Minimum of 1 year of sales experience; luxury retail experience strongly preferred.
- Proven ability to meet sales targets and execute personal sales plans.
- Proficiency operating POS systems and mobile devices (iPad/Mobile POS); comfortable using walkie‑talkie and reading price/release documentation.
- Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally), and to climb, bend, kneel, and maneuver throughout the sales floor and stockroom.
- Strong English language proficiency and comfort with social selling and video demonstrations.
- Availability to work a flexible retail schedule including nights, weekends, peak seasons and public holidays.
Skills
Experience
At least 1 year of retail sales experience; prior luxury or premium brand retail experience preferred. Experience using POS and mobile clienteling tools and familiarity with social-selling or live‑stream/video product demonstrations is advantageous.
Education
High school diploma or equivalent preferred; a combination of relevant education and retail experience will be considered.
Workplace
The successful candidate will be located in Thornton, Colorado, USA, with easy access to Denver.
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance; Dental insurance; Vision insurance; 401(k); Paid paternity and maternity leave; Commuter benefits; Disability insurance; Tuition assistance.
Culture
Coach blends contemporary New York design with a heritage of craftsmanship and a collaborative retail culture. The organization emphasizes inclusion, employee development and continuous learning, supported by the broader Tapestry commitment to equity and people programs.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Luxury Sales Advisor», «Retail Sales Associate», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.