Coach Sales Associate (Temporary)
Coach — Temporary Sales Associate in Gretna, Nebraska (Nebraska Crossing Outlets). Part‑time retail role delivering luxury client service and omni‑channel selling.
Overview
Coach is an American luxury fashion house renowned for leather goods, handbags and accessories, rooted in New York and operating globally. The brand is part of Tapestry, Inc., a portfolio of accessible-luxury maisons; as an employer Coach emphasizes craftsmanship, omnichannel retailing and a client-first approach while investing in learning and inclusive workplace initiatives.
Role & Responsibilities
- Serve as the front-line ambassador for the Coach brand, delivering an elevated, personalized and stylistic customer experience in accordance with the Coach Guide to Style and Service.
- Develop and maintain client relationships through tailored styling, product expertise and proactive follow-up to drive repeat purchases and lifetime value.
- Achieve individual and team sales targets through cross-selling, upselling and execution of personal sales plans and KPIs.
- Operate mobile POS and traditional POS to process purchases, returns, exchanges and online order pickups accurately and efficiently.
- Use clienteling tools, social selling and short-form video to capture customer data, generate leads and support omni‑channel conversions.
- Perform daily store operations including cash wrap, inventory processing, replenishment, receiving shipments and basic visual merchandising.
- Maintain floor and stockroom standards, adhere to asset protection procedures and support inventory cycle activities.
- Support teammates across functional areas, contribute to brand initiatives and participate in training and inclusion programs.
Qualifications
- Minimum of 1 year of sales experience; luxury retail experience preferred. A combination of education and experience will be considered.
- Proven proficiency with POS systems and basic computing (iPad/laptop); experience with Mobile POS solutions and walkie‑talkie communications.
- Strong English language proficiency required.
- Ability to work a flexible schedule including nights, weekends, peak retail periods and public holidays.
- Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally), and to bend, climb and maneuver on the sales floor and in the stockroom.
Skills
Experience
At least one year of direct sales experience, ideally within luxury or fashion retail. Demonstrated track record of meeting sales KPIs, building client relationships and using digital clienteling or mobile POS tools is preferred.
Education
High school diploma or equivalent; combination of education and relevant retail experience will be considered.
Workplace
The successful candidate will be located in Gretna, Nebraska, USA, with easy access to Omaha. 5 luxury roles are listed in Gretna on Cerulean, 4 posted in the last 48 hours. Across the Nebraska region, Cerulean lists 6 open positions — 5 listed in the past two days. Cerulean currently advertises 3.493 open roles in USA, including 210 added in the last 48 hours.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.25 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance.
Culture
Coach fosters a creative, client-centric culture grounded in craftsmanship and contemporary design, with an emphasis on inclusion and professional development. As part of Tapestry, the workplace prioritizes collaboration, ongoing training and measurable performance, while encouraging employees to contribute ideas and adapt in a fast-paced retail environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.