Coach Sales Associate (Temporary)
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–19.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 16, 2026
About Coach
Coach is a global fashion house known for refined leather goods and modern American luxury. Headquartered in New York and operating as a member of the Tapestry portfolio, the brand emphasizes craftsmanship, accessible luxury design language, and an inclusive, consumer-centric approach across its retail network.
Coach in Altoona, Iowa hiring a Temporary Sales Associate (part-time) to deliver luxury retail service, drive omni‑channel sales, and support store operations.
Role & Responsibilities
- Act as a front-line ambassador of the Coach brand, consistently applying the Coach Guide to Style and Service.
- Deliver personalised styling and product expertise to build lasting client relationships and drive loyalty.
- Achieve individual and store sales targets through cross-selling, upselling and tailored recommendations.
- Utilise mobile POS, iPad-based tools, clienteling platforms and social selling (including short-form video/live demonstrations) to capture customer data and facilitate omni-channel purchases.
- Develop and execute personal sales plans and follow up with prospects to close sales.
- Process transactions efficiently (sales, returns, exchanges, online order pickup) and support omni-channel fulfilment.
- Perform daily operational duties including cash wrap, inventory receiving and processing, replenishment and basic visual merchandising.
- Maintain sales floor and stockroom organisation; adhere to POS, asset protection and retail policies.
- Support teammates across functional areas, participate in brand training initiatives, and foster a collaborative team environment.
- Meet physical demands of the role, including regular lifting of up to 25 lbs and occasional lifting up to 50 lbs, and ability to climb, bend and kneel.
Qualifications
- At least 1 year of sales experience; luxury retail experience strongly preferred.
- Proven experience operating POS systems and familiarity with mobile POS and iPad-based selling.
- Demonstrable clienteling and data-acquisition skills; social media savvy with experience in live-stream shopping or video demos is preferred.
- Strong English language proficiency.
- Ability to work a flexible retail schedule including nights, weekends, peak seasons and public holidays.
- Ability to meet physical requirements of role (regular lifting up to 25 lbs; occasional up to 50 lbs).
Skills
Experience
Minimum one year of sales experience; prior luxury or premium retail experience preferred. Experience using POS systems, clienteling tools and engaging customers through social or live video platforms is advantageous.
Education
No specific degree required; a combination of relevant education and retail experience will be considered.
Workplace
This position is based in Altoona, Iowa, USA, within easy reach of Des Moines.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.25 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid parental leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Coach operates within the Tapestry family and cultivates a collaborative, customer-centric culture that values creativity, courage and inclusivity. The workplace emphasises continuous learning, direct feedback, and a results-driven mindset while supporting diversity and equitable opportunity.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Associate», «Client Advisor», «Brand Ambassador — Retail», «Store Sales Representative», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.