Coach Sales Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–24.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 27, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Associate II position in Tempe, Arizona. Luxury retail role offering $15–$24.25/hr with comprehensive benefits including health insurance and paid leave.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to brand standards and service excellence protocols
- Build lasting client relationships through personalized styling, product expertise, and fashion recommendations
- Drive sales through strategic cross-selling, upselling, and tailored product suggestions
- Utilize mobile POS systems, clienteling tools, and social selling platforms to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans and meet or exceed individual and team KPIs
- Source new customers, maintain relationships, and execute follow-up strategies to close sales
- Maintain high energy and engagement on the sales floor while managing multiple customer interactions
- Complete daily operational tasks including cash wrap, inventory processing, merchandise replenishment, and visual presentation
- Maintain a clean, organized, and well-stocked sales floor and stockroom in compliance with retail policies
- Process transactions efficiently, including purchases, returns, exchanges, and online order pickups
- Support inventory cycles by receiving shipments, stocking merchandise, and managing product flow
- Collaborate with team members across functional areas to support store operations
- Foster a collaborative and inclusive environment that encourages team performance and brand loyalty
- Participate in brand initiatives, training programs, and diversity and inclusion activities
- Welcome constructive feedback, adapt behavior accordingly, and maintain professionalism under pressure
Qualifications
- Minimum 1+ years of sales experience, preferably in luxury retail
- Knowledge of current fashion trends and competitive landscape
- Proficiency with POS systems and basic computer skills (iPad, laptop, mobile POS)
- Strong English language proficiency
- Ability to work in a fast-paced retail environment with flexible scheduling
- Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally), climb, bend, kneel, and maneuver the sales floor and stockroom
Skills
Experience
Minimum 1 year of sales experience is required, with luxury retail background strongly preferred. Candidates should demonstrate knowledge of fashion trends and competitive market positioning. Experience with live-stream shopping, video demonstrations, or social media engagement is advantageous but not required.
Education
A high school diploma or equivalent is implied but not explicitly stated in the source material.
Workplace
This position is based in Tempe, Arizona, USA, within easy reach of Phoenix.
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Associate», «Fashion Sales Associate», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.