Coach Sales Associate
- Location
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–19.25/hour
- Posted
- Apr 1, 2026
About Coach
Coach is a global luxury accessories and lifestyle house rooted in New York and known for crafted leather goods and contemporary design. The brand operates as part of Tapestry, Inc., a global house of fashion brands, and emphasizes creativity, inclusive merchandising, and omni‑channel retail experiences.
Coach (Tapestry) in Springfield, MO (Battlefield Mall) seeks a part‑time Sales Associate to deliver luxury clienteling and omni‑channel sales.
Role & Responsibilities
- Act as the frontline ambassador for Coach, delivering elevated, personalized service consistent with brand standards.
- Build and maintain lasting client relationships through styling advice, product expertise and proactive follow‑up.
- Drive sales and KPIs through cross‑selling, upselling and tailored recommendations; develop and execute personal sales plans.
- Use mobile POS, clienteling tools and social selling (including short‑form video) to capture client data and convert opportunities.
- Execute daily store operations: process transactions, handle returns/exchanges/online pickups, and support inventory cycles.
- Maintain visual merchandising standards and ensure the sales floor and stockroom are organized and well stocked.
- Support teammates across functional areas, foster a collaborative environment and participate in brand training and initiatives.
- Adhere to asset protection, POS and retail policies while maintaining a calm, professional demeanor under pressure.
Qualifications
- Minimum of 1+ years of sales experience; luxury retail experience preferred.
- Proven ability to meet or exceed individual sales targets and contribute to team KPIs.
- Proficiency operating POS systems (mobile POS) and basic computer devices (iPad/laptop); comfortable with walkie‑talkie communication.
- Strong spoken English proficiency.
- Social media savvy with experience in social selling, live‑stream shopping or video demonstrations preferred.
- Ability to work a flexible schedule including nights, weekends, peak season and public holidays.
- Ability to regularly lift 25 lbs and occasionally up to 50 lbs; ability to bend, climb, kneel and maneuver stockroom and sales floor.
Skills
Experience
At least one year of retail sales experience; prior luxury retail background and demonstrable clienteling/sales performance are strongly preferred. A combination of relevant education and experience will be considered.
Education
High school diploma or equivalent preferred; combination of education and relevant retail experience accepted.
Workplace
This position is based in Springfield, Missouri, USA, within easy reach of Kansas City.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.25 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance
Culture
Coach fosters an inclusive, creative and customer‑centric culture informed by its New York heritage and design‑led vision. As part of the Tapestry family, the brand emphasizes collaboration, ongoing learning, and a commitment to equity and diversity across its teams.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Associate», «Luxury Sales Consultant», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.