Coach Sales Associate
- Location
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 22, 2026
About Coach
Coach is a global American fashion house known for its crafted leather goods and accessible-luxury ready-to-wear. The brand operates as a member of the Tapestry portfolio, a global house of brands that emphasizes creativity, inclusivity and omni-channel retail innovation. As an employer, Coach positions itself as customer-centric and design-led, with a strong focus on brand storytelling, retail excellence and talent development within the Tapestry group.
Coach — Sales Associate (part-time) in Southaven, Mississippi. Join Tapestry's luxury retail team delivering personalized client service and omni-channel selling.
Role & Responsibilities
- Serve as the front-line ambassador of the Coach brand, consistently applying Coach Guide to Style and Service standards.
- Deliver personalized client interactions through styling consultations, product expertise and active clienteling to build lasting relationships.
- Drive sales performance via cross-selling, upselling and bespoke recommendations; develop and execute individual sales plans to meet KPIs.
- Leverage omni-channel tools — Mobile POS, clienteling platforms and social selling (including short-form video) — to capture client data and convert sales.
- Execute daily store operations: process transactions (purchases, returns, exchanges, online order pickup), manage cash wrap and maintain POS accuracy.
- Support inventory cycles: receive shipments, replenish stock, maintain visual merchandising standards and ensure salesfloor/stockroom organization.
- Maintain floor energy and multitask across customers and priorities; adapt selling techniques to changing business needs.
- Follow retail policies and asset-protection procedures; assist teammates across functional areas and participate in brand trainings and initiatives.
Qualifications
- Minimum of 1+ years of sales experience; luxury retail experience strongly preferred.
- Proficient with POS operation and basic computing devices (iPad, laptop) and comfortable using Mobile POS and walkie‑talkie systems.
- Strong English language proficiency required.
- Ability to work a flexible retail schedule, including nights, weekends, peak seasons and public holidays.
- Physical ability to lift regularly up to 25 lbs (occasionally up to 50 lbs), climb, bend and manoeuvre in salesfloor and stockroom environments.
- Preferred: social-media savvy with experience in live-stream shopping or video demos, clienteling and data acquisition techniques.
Skills
Experience
At least 1 year of retail or sales experience; prior luxury or premium retail experience preferred with a demonstrated track record of meeting sales targets and executing clienteling strategies.
Education
High school diploma or equivalent preferred; a combination of education and relevant retail experience will be considered.
Workplace
This position is based in Southaven, Mississippi, USA, within easy reach of Memphis.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Coach fosters a creative, customer-centric retail culture within the larger Tapestry family that values inclusivity, direct feedback and continuous learning. Teams are expected to be collaborative, performance-oriented and adaptable to change while upholding refined service standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Associate», «Personal Sales Consultant», «Style Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.