Coach Sales Associate
- Location
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–24.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 22, 2026
About Coach
Coach is a global fashion house renowned for its leather accessories and ready-to-wear, originating in New York and operating as part of the Tapestry family of brands. The house blends contemporary design with American craftsmanship and pursues inclusive, innovation-led brand building under the broader Tapestry portfolio.
Coach is hiring a Part-time Sales Associate in Short Hills, NJ to deliver luxury client experiences and drive omni-channel sales.
Role & Responsibilities
- Act as the front-line ambassador of the Coach brand, consistently delivering elevated, personalized service aligned with Coach Guide to Style and Service standards.
- Build and sustain client relationships through tailored styling, product expertise and proactive follow-up to drive repeat business.
- Drive individual and store sales by cross-selling, upselling and executing personal sales plans to meet or exceed KPIs.
- Leverage mobile POS, clienteling tools and social selling platforms — including short-form video — to capture customer data and convert sales.
- Process transactions efficiently (purchases, returns, exchanges, online pickups) and support omni‑channel fulfilment.
- Perform daily operational tasks: cash wrap, inventory receipt and processing, replenishment, stockroom management and visual merchandising.
- Maintain a high-energy sales floor, manage multiple customers simultaneously and adapt selling techniques to business needs.
- Support inventory cycles, participate in brand initiatives and complete required training and inclusion activities.
- Follow company retail policies, POS procedures and asset protection protocols while fostering a collaborative, trust-based team environment.
Qualifications
- Minimum 1 year of sales experience; luxury retail experience preferred. A combination of education and related experience will be considered.
- Familiarity with POS operation and basic computer tools (iPad/laptop) and ability to use mobile POS and walkie-talkie.
- Physical ability to lift 25 lbs regularly (up to 50 lbs occasionally), climb, bend, kneel and manoeuvre throughout the sales floor and stockroom.
- Strong proficiency in English.
- Social media savvy; experience with live-stream shopping or video demonstrations and competency in clienteling and data acquisition (preferred).
Skills
Experience
At least one year of retail sales experience is required; prior luxury retail experience is strongly preferred. Candidates with equivalent combinations of education and retail experience will be considered.
Education
No specific degree required; a combination of relevant education and retail experience will be considered.
Workplace
This position is based in Short Hills, New Jersey, USA, within easy reach of New York.
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Coach operates within the inclusive, creative ethos of the Tapestry family, emphasising optimism, diversity and continuous learning. The brand encourages direct, candid feedback, entrepreneurial creativity and a customer-centric approach in a collaborative retail environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Sales Advisor», «Retail Sales Associate», «Style Consultant», «Clienteling Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.