Coach Sales Associate
- Location
- SerrisÎle-de-FranceFrance
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- €23,000–31,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 29, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Associate at La Vallée Outlet in Serris, France. Luxury retail role offering €23–31k annually, flexible scheduling, and career growth.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
- Build and nurture lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through strategic cross-selling, upselling, and tailored product recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and team KPIs
- Source new customers, maintain client relationships, and follow up to close sales
- Maintain high energy on the sales floor, manage multiple customer interactions simultaneously, and adapt selling techniques to evolving business needs
- Complete daily operational tasks including cash wrap processing, inventory management, stock replenishment, and visual merchandising while upholding service standards
- Keep the sales floor and stockroom clean, organized, and fully stocked; adhere to retail policies, POS procedures, and asset protection protocols
- Process transactions efficiently, including purchases, returns, exchanges, and online order pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product flow
- Assist teammates across functional areas as required
- Foster a collaborative, trust-based team environment and encourage peer performance
- Participate actively in brand initiatives, training programs, and diversity and inclusion activities
- Welcome constructive feedback, adapt behaviors flexibly, and maintain composure and professionalism in a dynamic retail setting
Qualifications
- Minimum 1+ years of sales experience, with luxury retail experience preferred
- Proficiency with POS systems, basic computer literacy (iPad, laptop, mobile POS), and the ability to interpret price and product release sheets
- Strong English language proficiency
- Demonstrated ability to thrive in a fast-paced, high-volume retail environment
- Knowledge of current fashion trends and competitive landscape
- Luxury retail background (preferred)
- Familiarity with social media platforms and digital sales channels
- Experience with live-stream shopping, video product demonstrations, or short-form video content (preferred)
- Clienteling and customer data acquisition experience (preferred)
Skills
Experience
Minimum 1 or more years of sales experience, ideally within a luxury retail environment. A combination of relevant education and professional experience will be considered favorably.
Education
No specific formal education requirement stated; relevant retail or fashion-related coursework or certifications are advantageous but not mandatory.
Workplace
The role is situated in Serris, Île-de-France, France — conveniently close to Paris.
Compensation
The base compensation for this position ranges from EUR 23,000 to EUR 31,000 per annum.
Benefits
1 paid volunteering day per year; opportunities to participate in global volunteer initiatives; employee discount on Coach products; learning and development opportunities through the Ambassador Programme; internal mobility and career progression pathways; regular social events; participation in equity, inclusion, and diversity initiatives including employee resource groups and regional inclusion councils; compelling incentive programme.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.