Coach Sales Associate
- Location
- SerrisÎle-de-FranceFrance
- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 7, 2026
About Coach
Coach is a global American leather‑goods and fashion house known for elevated accessories, ready‑to‑wear and contemporary design. The brand operates within the Tapestry portfolio and emphasizes craftsmanship, accessible luxury, and a modern, lifestyle‑driven approach to retail. As an employer, Coach positions itself on internal mobility, learning and inclusion initiatives reflective of Tapestry’s broader commitment to diversity and career development.
Coach in Serris, France is hiring a part‑time Sales Associate at Coach La Vallée Outlet—deliver luxury client service and drive omnichannel sales.
Role & Responsibilities
- Act as the front‑line ambassador for the Coach brand, delivering elevated, personalised service in accordance with Coach Style and Service standards.
- Build and maintain lasting client relationships through styling advice, product expertise and proactive follow‑up to drive repeat business.
- Achieve individual and store sales targets by executing personal sales plans, cross‑selling, upselling and targeted recommendations.
- Leverage mobile POS, clienteling tools and social selling (including short‑form video) to capture customer data and convert sales across channels.
- Perform daily store operations including cash wrap transactions, inventory processing, replenishment and basic visual merchandising.
- Maintain a clean, organised sales floor and stockroom; follow POS, asset protection and retail policy procedures.
- Support inventory cycles: receive shipments, stock merchandise and assist with stockroom management and cycle counts.
- Collaborate with teammates across functional areas, foster a trust‑based environment and participate in brand initiatives and training.
Qualifications
- Minimum 1+ year of sales experience; luxury retail experience strongly preferred.
- Proven ability to meet sales KPIs and execute personalised selling strategies.
- Experience operating POS systems (including Mobile POS) and using tablet/laptop devices in a retail environment.
- Strong English proficiency required (explicitly stated for EU roles).
- Ability to work a flexible schedule including nights, weekends, peak seasons and public holidays.
- Social media savvy and experience with live‑stream shopping or video demos preferred; clienteling and data acquisition skills advantageous.
Skills
Experience
At least one year of retail sales experience is required; prior luxury or premium retail experience and familiarity with omni‑channel selling or live‑stream/video commerce is preferred.
Education
No formal degree required; a combination of relevant education and retail sales experience will be considered.
Workplace
The role is situated in Serris, Île-de-France, France — conveniently close to Paris.
Benefits
Internal mobility and career progression; 1 paid volunteering day per year; learning & development via the Ambassador Programme; regular social events; employee resource groups and regional inclusion councils; attractive employee discount; incentive programme.
Culture
Coach fosters a creative, inclusive and customer‑centric workplace rooted in craftsmanship and contemporary design. As part of the Tapestry group, the brand prioritises internal mobility, development and diversity initiatives to cultivate collaborative teams and career progression.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Advisor», «Luxury Sales Consultant», «Store Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.