Coach Sales Associate

Location
Employment Part-Time
Seniority Entry-Level
Department Retail & Boutique Operations
Industry Fashion, Apparel & Leather Goods
Posted ✦ Today
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Coach Sales Associate in Seongnam (Pangyo), South Korea — part-time retail role delivering personalised luxury service for Coach at Hyundai Pangyo.

Overview

Coach is a global fashion house known for leather goods and contemporary accessories, rooted in New York and operating as part of the Tapestry family of brands. The brand emphasises craftsmanship, modern design, and an omnichannel retail experience, and benefits from Tapestry's global scale and commitment to inclusion and innovation.

Role & Responsibilities

  • Serve as the front-line ambassador of the brand, delivering personalised, elevated service in accordance with Coach style and service standards.
  • Build and maintain lasting client relationships through personalised styling, product expertise and follow-up to drive repeat business.
  • Achieve individual and store sales targets through consultative selling, cross-selling and upselling; develop and execute personal sales plans.
  • Leverage mobile POS, clienteling tools and social selling (including short-form video) to capture client data and convert opportunities.
  • Support daily store operations including cash wrap, inventory processing, replenishment, receiving shipments and online order fulfilment (pickups/returns/exchanges).
  • Maintain visual merchandising standards and ensure the sales floor and stockroom are clean, organised and properly stocked.
  • Adhere to POS, asset protection and loss-prevention procedures while processing transactions efficiently.
  • Collaborate with teammates across functional areas, participate in brand trainings and initiatives, and contribute to a trust-based team environment.

Qualifications

  • Minimum 1 year of sales experience; luxury retail experience strongly preferred.
  • Proven ability operating POS systems and basic computer proficiency (iPad/laptop, Mobile POS).
  • Comfort using clienteling tools, social selling channels and conducting live or video product demonstrations (preferred).
  • Strong English language proficiency.
  • Ability to work a flexible schedule including nights, weekends, peak season and public holidays.
  • Customer-focused demeanour, professional attitude and capacity to perform in a fast-paced retail environment.

Skills

Mobile POS POS operation iPad laptop walkie-talkie clienteling tools social selling platforms short-form video clienteling data acquisition skills visual merchandising styling and product knowledge

Experience

At least one year of retail sales experience is required; prior experience in luxury or premium fashion retail and familiarity with omnichannel selling is preferred.

Education

High school diploma or equivalent; vocational training or coursework in fashion, retail or customer service is advantageous.

Workplace

The successful candidate will be located in Seongnam, Gyeonggi-do, South Korea, with easy access to Seoul. Across the Gyeonggi-do region, Cerulean lists 9 open positions — 1 listed in the past two days. Cerulean currently advertises 720 open roles in South Korea, including 17 added in the last 48 hours.

Culture

Coach combines a New York heritage with a modern, inclusive workplace ethos under the Tapestry group. The brand emphasises collaborative team dynamics, ongoing training, and a customer-first approach across physical and digital channels.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

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Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Sales Advisor», «Boutique Sales Consultant», «Retail Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.