Coach Sales Associate
- Employment
- Temporary
- Seniority
- Entry-Level
- Compensation
- €32,000–38,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 6, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Associate, Part-Time position in Salzburg, Austria. €32,000–€38,000 annual. Luxury retail experience required.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service Standards
- Build lasting customer relationships through personalized styling, product expertise, and fashion consultation
- Drive sales revenue through cross-selling, upselling, and tailored recommendations
- Leverage mobile POS, customer acquisition tools, and social sales platforms (including short-form video) to capture customer data and encourage repeat purchases
- Develop and implement personal sales plans; meet or exceed individual and team KPIs
- Acquire new customers, nurture relationships, and pursue sales closures
- Maintain high energy on the sales floor, manage multiple customers simultaneously, and adapt sales techniques to business requirements
- Execute daily operational tasks (cash handling, inventory processing, restocking, visual merchandising) while maintaining service standards
- Ensure sales floor and stockroom are clean, organized, and well-stocked; adhere to retail policies and asset protection procedures
- Process transactions efficiently (purchases, returns, exchanges, online order pickups)
- Support inventory cycles by receiving deliveries, shelving stock, and managing product movements
- Assist teammates across functional areas as needed
- Foster a collaborative, trust-based environment and support team performance
- Participate in brand initiatives, training programmes, and inclusion activities
- Respond positively to feedback, adapt behaviour, and maintain a calm, professional demeanor
Qualifications
- Minimum 1 year of sales experience (luxury retail preferred)
- Proficiency with POS systems, basic computer literacy (iPad/laptop, mobile POS), and the ability to read price/release tables
- Strong English and German language skills
- Ability to work quickly and lift regularly up to 25 pounds (occasionally up to 50 pounds); ability to climb, bend, kneel, and navigate sales and storage areas
- Flexibility to work varying schedules including nights, weekends, peak seasons, and high-traffic retail days (including holidays)
- Knowledge of fashion trends and competitor offerings
Skills
Experience
Minimum 1 year of retail sales experience, preferably in luxury fashion or high-end retail. Experience with social media, live-stream shopping, or video demonstrations is preferred. Prior experience in customer engagement and data capture systems is advantageous.
Education
No specific formal education requirement stated; a combination of relevant work experience and on-the-job training is acceptable.
Workplace
The successful candidate will be located in Salzburg, Salzburg, Austria.
Compensation
The base compensation for this position ranges from EUR 32,000 to EUR 38,000 per annum.
Benefits
Inclusive and innovative working environment; internal mobility and career progression opportunities; 1 paid volunteering day per year with opportunities to volunteer with global projects; learning and development through the Ambassador Programme; regular social events; equity, inclusion, and diversity initiatives including employee resource groups and regional inclusion councils; attractive employee discount; compelling incentive programme.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Associate», «Client Advisor», «Style Advisor», «Customer Service Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.