Coach Sales Associate
- Location
- Salt Lake CityUtahUSA
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 24, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Associate in Salt Lake City, Utah — luxury retail role blending personalized styling, omni-channel selling, and brand ambassadorship.
Role & Responsibilities
- Represent Coach as a brand ambassador, maintaining adherence to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through strategic cross-selling, upselling, and tailored recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans while meeting or exceeding individual and team KPIs
- Source new customers, cultivate relationships, and execute follow-up sales strategies
- Maintain high energy levels on the sales floor, manage multiple customers simultaneously, and adapt selling techniques to evolving business needs
- Execute daily operational tasks including cash wrap procedures, inventory processing, replenishment, and visual merchandising
- Maintain a clean, organized, and well-stocked sales floor and stockroom in compliance with retail policies and asset protection procedures
- Process transactions efficiently, including purchases, returns, exchanges, and online order pickups
- Participate in inventory cycles: receive shipments, stock shelves, and manage product movement
- Support teammates across functional areas as required
- Foster a collaborative, trust-based environment and encourage strong team performance
- Participate in brand initiatives, training programs, and diversity and inclusion activities
- Demonstrate receptivity to feedback and maintain composure and professionalism in all interactions
Qualifications
- Minimum 1+ years of sales experience, with luxury retail background preferred
- Demonstrated knowledge of fashion trends and competitive landscape
- Proficiency with POS systems, basic computer competency (iPad/laptop, Mobile POS), walkie-talkie operation, and ability to read price sheets and release documentation
- Strong English language proficiency
- Physical capability to lift at least 25 lbs regularly (up to 50 lbs occasionally), with ability to climb, bend, kneel, and maneuver within sales floor and stockroom environments
- Experience with social media, live-stream shopping, video demonstrations, and clienteling data acquisition preferred
Skills
Experience
Minimum 1+ years of sales experience, with luxury retail exposure preferred. Familiarity with fashion industry trends, competitor activity, and omni-channel retail practices is valued. Experience with digital engagement tools, live-stream commerce, and video-based selling is advantageous.
Education
High school diploma or equivalent preferred; a combination of education and relevant retail or sales experience will be considered.
Workplace
The role is situated in Salt Lake City, Utah, USA.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.