Coach Sales Associate
- Location
- Employment
- Part-Time
- Seniority
- Junior
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 11, 2026
About Coach
Coach is a global fashion house renowned for leather goods and accessible luxury, operating as a member of the Tapestry portfolio. The brand blends New York creative sensibility with contemporary craftsmanship and places emphasis on inclusivity, omnichannel retail and client-first service within a global house of brands.
Coach seeks a part-time Sales Associate in Salt Lake City, UT (City Creek Center) to deliver luxury service, omnichannel selling and clienteling.
Role & Responsibilities
- Act as the front-line ambassador for the Coach brand, consistently delivering elevated, personalized luxury service in accordance with Coach style and service standards.
- Build and nurture lasting client relationships through styling advice, product expertise and proactive follow-up to drive repeat business and loyalty.
- Drive sales performance through cross-selling, upselling, tailored recommendations and achievement of individual and store KPIs.
- Execute omnichannel selling using mobile POS, clienteling tools and social selling (including short-form video) to capture client data and convert opportunities.
- Complete daily store operations: process transactions (purchases, returns, exchanges, online pickups), manage cash wrap, receive shipments, replenish stock and support inventory cycles.
- Maintain visual merchandising and floor standards; keep sales floor and stockroom clean, organized and fully stocked while following asset protection procedures.
- Support teammates across functional areas, foster a collaborative team environment and participate in brand initiatives and training.
Qualifications
- Minimum 1+ years of sales experience; luxury retail experience strongly preferred.
- Proficient with POS operation and mobile devices (iPad/laptop); experience using Mobile POS and walkie‑talkies.
- Demonstrable clienteling skills and experience with social selling, live‑stream shopping or video demos (preferred).
- Strong English language proficiency.
- Ability to work a flexible schedule including nights, weekends, peak season and public holidays.
- Ability to lift regularly up to 25 lbs and occasionally up to 50 lbs; able to climb, bend and maneuver in a retail environment.
Skills
Experience
Minimum of one year of retail sales experience with a demonstrated ability to meet sales targets; prior luxury retail or omnichannel selling experience preferred.
Education
High school diploma or equivalent; a combination of education and relevant retail experience will be considered.
Workplace
The role is situated in Salt Lake City, Utah, USA.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Coach emphasizes creative, client-focused retail built on New York heritage and contemporary craftsmanship. As part of the Tapestry family, the workplace culture values inclusivity, continuous learning and collaborative performance across global teams.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Specialist», «Client Relations Associate», «Retail Sales Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.