Coach Sales Associate
Coach seeks a part-time Sales Associate in Salt Lake City, Utah (City Creek Center) to deliver luxury client service and omni-channel sales.
Overview
Coach is an American luxury fashion house known for its leather goods and modern accessories, rooted in New York design heritage. The brand is part of Tapestry, Inc., a global house of brands that emphasizes creativity, craftsmanship, and inclusive growth across retail and corporate operations.
Role & Responsibilities
- Act as the front‑line ambassador for Coach, delivering elevated, personalized luxury service in accordance with brand standards.
- Build and maintain lasting client relationships through personalized styling, product expertise, and proactive follow-up to drive repeat sales.
- Achieve individual and store sales targets by cross-selling, upselling, and executing personal sales plans aligned with KPIs.
- Execute omni‑channel selling: operate mobile POS, process in-store and online transactions, manage buy-online-pickup-in-store (BOPIS) and returns.
- Use clienteling tools, social selling and short-form video to capture client data, source new customers, and encourage repeat purchases.
- Perform daily operational duties including inventory receiving and processing, replenishment, visual merchandising, and cash wrap procedures.
- Maintain sales floor and stockroom organization, adhere to asset protection procedures, and support inventory cycles.
- Support teammates across functional areas, foster a collaborative team environment, and participate in brand training and inclusion initiatives.
Qualifications
- Minimum 1+ years of retail sales experience; luxury retail experience preferred.
- Demonstrable proficiency with POS operation and mobile POS workflows.
- Strong English language proficiency.
- Ability to work a flexible schedule including nights, weekends, peak season and public holidays.
- Physical ability to lift regularly up to 25 lbs (occasionally up to 50 lbs), climb, bend and maneuver on the sales floor and in the stockroom.
Skills
Experience
At least one year of sales experience is required; prior experience in luxury or premium retail is strongly preferred. Demonstrated success meeting sales targets and familiarity with omni-channel retailing is desirable.
Education
High school diploma or equivalent; a combination of education and relevant retail experience will be considered.
Workplace
The role is situated in Salt Lake City, Utah, USA. There are currently 3 open positions in Salt Lake City on Cerulean, with 1 added recently. Within Utah, Cerulean currently features 5 open roles, including 2 recent additions. Across USA, Cerulean lists 3.470 open roles — 1322 of them newly added.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Coach blends contemporary design and artisanal craftsmanship with an inclusive, client‑centric culture. As part of Tapestry, the brand emphasizes development, diversity and training, encouraging collaboration and a high‑energy retail environment focused on creativity and results.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.