Coach Sales Associate

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Location
Employment
Part-Time
Seniority
Entry-Level
Compensation
$15–19.50/hour
Posted
Apr 15, 2026

About Coach

Coach is an American luxury fashion house known for its leather goods, accessories and ready-to-wear with a contemporary New York sensibility. The brand is part of the Tapestry portfolio, a global house of consumer fashion brands that emphasizes craftsmanship, inclusivity and omnichannel retail innovation.

Coach Sales Associate in Reno, NV (Meadowood Mall) — part-time retail role delivering luxury client service and omnichannel selling for Coach.

Role & Responsibilities

  • Serve as the front-line ambassador of the Coach brand, delivering elevated, personalized service in accordance with Coach style and service standards.
  • Build and maintain lasting client relationships through product expertise, tailored styling advice and proactive follow-up to drive repeat business.
  • Execute omnichannel sales activities using mobile POS, clienteling tools and social selling (including short-form video) to capture client data and convert leads.
  • Achieve individual and store KPIs through cross-selling, upselling and execution of personal sales plans.
  • Perform daily operational tasks including cash wrap transactions, returns/exchanges, online order pickup, inventory receiving, replenishment and basic visual merchandising.
  • Maintain salesfloor and stockroom standards, follow asset-protection procedures and support inventory cycles.
  • Adapt selling techniques to changing business needs and assist teammates across functional areas to foster a collaborative environment.

Qualifications

  • 1+ years of sales experience; luxury retail experience strongly preferred.
  • Proficiency operating POS systems and mobile devices (iPad/laptop/Mobile POS); comfortable using walkie-talkie and reading price/release sheets.
  • Strong English language proficiency required.
  • Social-media savvy with experience in short-form video, live-stream shopping or video demonstrations preferred.
  • Ability to work a flexible schedule including nights, weekends, peak season and public holidays.
  • Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally) and perform physical tasks such as bending, climbing and kneeling.

Skills

mobile POS iPad laptop POS walkie-talkie clienteling tools short-form video live-stream shopping video demos

Experience

Minimum of one year in a sales role; candidates with luxury retail background or demonstrable clienteling and omni-channel selling experience will be prioritized. A combination of relevant education and experience will be considered.

Education

High school diploma or equivalent preferred; combination of education and relevant retail experience considered.

Workplace

The role is situated in Reno, Nevada, USA.

Compensation

The base compensation for this position ranges from USD 15 to USD 19.50 per hour.

Benefits

Medical insurance; Dental insurance; Vision insurance; 401(k); Paid paternity and maternity leave; Commuter benefits; Disability insurance; Tuition assistance.

Culture

Coach combines New York heritage with a contemporary creative vision and is part of Tapestry, a global house of brands that emphasizes inclusion and professional development. The workplace prioritizes collaboration, direct feedback and a customer-centric approach to selling.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Sales Associate», «Style Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.