Coach Sales Associate
- Location
- QueenstownMarylandUSA
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 27, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Associate Part-Time in Queenstown, Maryland: Luxury retail brand ambassador role offering $15–$19.50/hr plus comprehensive benefits.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through cross-selling, upselling, and tailored product recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans to meet or exceed individual and team KPIs
- Source new customers, maintain relationships, and follow up to close sales
- Maintain high floor energy, manage multiple customers simultaneously, and adapt selling techniques to business demands
- Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising
- Keep sales floor and stockroom clean, organized, and well-stocked while adhering to retail policies and asset protection procedures
- Process transactions efficiently, including purchases, returns, exchanges, and online order pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
- Assist teammates across functional areas as needed
- Foster a collaborative, trust-based environment and encourage team performance
- Participate in brand initiatives, training programs, and inclusion activities
- Welcome feedback, adapt behaviors, and maintain professional composure
Qualifications
- 1+ years of sales experience (luxury retail preferred)
- Knowledge of fashion trends and competitive landscape
- Experience with POS systems and mobile point-of-sale technology
- Basic computer proficiency with iPad, laptop, and digital tools
- Ability to read and interpret price and release sheets
- Proficiency in walkie-talkie communication
- Strong English language proficiency
- Ability to work flexible schedules including nights, weekends, and peak retail periods
- Ability to lift and carry at least 25 lbs regularly (up to 50 lbs occasionally)
- Physical capability to climb, bend, kneel, and navigate sales floor and stockroom
Skills
Experience
1+ years of sales experience, with luxury retail background preferred. Demonstrated proficiency with point-of-sale systems, mobile payment platforms, and omni-channel retail technologies. Experience in customer-facing environments with a track record of meeting or exceeding sales targets.
Education
High school diploma or equivalent; additional retail, fashion, or business education preferred but not required.
Workplace
The successful candidate will be located in Queenstown, Maryland, USA, with easy access to Baltimore.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Sales Advisor», «Retail Associate», «Style Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.