Coach Sales Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–24.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 11, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Associate in Pooler, Georgia. Join a luxury fashion leader as a front-line brand ambassador delivering personalized service and driving omni-channel sales. $15.00-$24.25/hr.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to Coach Guide to Style and Service standards and maintaining the brand's luxury retail positioning
- Build lasting client relationships through personalized styling, product expertise, and tailored fashion advice
- Drive sales performance through strategic cross-selling, upselling, and recommendations aligned with customer needs and preferences
- Utilize mobile POS systems, clienteling tools, and social selling platforms including short-form video content to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans; consistently meet or exceed individual and team KPIs
- Source new customers and maintain existing relationships through proactive outreach and follow-up to close sales
- Maintain high energy on the floor, manage multiple customers simultaneously, and adapt selling techniques to evolving business needs
- Execute daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while upholding service standards
- Maintain sales floor and stockroom organization, cleanliness, and stock levels; adhere to retail policies, POS procedures, and asset protection protocols
- Process transactions efficiently across purchases, returns, exchanges, and online order pickups
- Support full inventory cycles including shipment receipt, shelf stocking, and product movement management
- Assist teammates across functional areas as required to support store operations
- Foster a collaborative, trust-based team environment and encourage team performance
- Participate in brand initiatives, training programs, and inclusion activities
- Welcome constructive feedback, adapt behaviors accordingly, and maintain composure in high-pressure retail environments
Qualifications
- Minimum 1+ year of sales experience, preferably in luxury retail
- Knowledge of fashion trends, competitor offerings, and luxury market dynamics
- Proficiency with POS systems, mobile POS platforms, basic computer skills (iPad/laptop), and ability to read price and release sheets
- Physical ability to lift 25 lbs regularly (up to 50 lbs occasionally), climb, bend, kneel, and navigate sales floor and stockroom
- Strong English language proficiency
- Luxury retail background (preferred)
- Social media savvy and experience with live-stream shopping, video demonstrations, or digital engagement (preferred)
- Clienteling expertise and data acquisition skills (preferred)
Skills
Experience
Minimum 1+ year of sales experience in retail, with luxury retail background strongly preferred. Candidates should demonstrate proficiency with POS operations, familiarity with fashion trends and competitive landscape, and experience managing multiple customer interactions in a fast-paced environment.
Education
High school diploma or equivalent strongly recommended. A combination of relevant sales experience and educational background may be considered in place of formal education requirements.
Workplace
The role is situated in Pooler, Georgia, USA — conveniently close to Savannah.
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k) retirement plan, paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Brand Ambassador», «Style Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.