Coach Sales Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–24.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 22, 2026
About Coach
Coach is a New York–born luxury fashion house renowned for leather goods and contemporary accessories and is part of the Tapestry portfolio. As a global brand within Tapestry, Coach emphasizes craftsmanship, accessible luxury, and an inclusive, customer‑centric approach across its retail network.
Coach seeks a Part‑Time Sales Associate in Pooler, Georgia. Deliver elevated luxury retail service and omni‑channel selling for Coach.
Role & Responsibilities
- Act as the frontline ambassador of the Coach brand, consistently delivering the Coach Guide to Style and Service standards.
- Build lasting client relationships through personalized styling, product expertise, and targeted follow‑up to drive repeat business.
- Drive sales performance via cross‑selling, upselling and tailored recommendations to meet individual and store KPIs.
- Leverage mobile POS, clienteling tools and social selling (including short‑form video and live demos) to capture customer data and complete transactions.
- Develop and execute personal sales plans and participate in brand initiatives and training programs.
- Perform daily operational tasks: cash wrap, inventory processing, replenishment, basic visual merchandising and asset protection procedures.
- Maintain a clean, organized and fully stocked sales floor and stockroom; receive shipments and support inventory cycles.
- Process purchases, returns, exchanges and online order pickups with accuracy and efficiency.
- Support teammates across functional areas and foster a collaborative, trust‑based team environment.
- Accept feedback, adapt behaviour, and uphold a calm, professional demeanour on the sales floor.
Qualifications
- Minimum of 1 year of sales experience; luxury retail experience preferred.
- Familiarity with POS operation and basic computer proficiency (iPad and laptop).
- Experience using mobile POS, clienteling tools, walkie‑talkie communication and reading price/release sheets.
- Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally), and to climb, bend, kneel and manoeuvre within a sales floor and stockroom.
- Ability to work a flexible schedule, including nights, weekends, peak season and public holidays.
- Strong English language proficiency required; additional languages a plus.
- Preferred: social media savvy, experience with live‑stream shopping or video product demos, and demonstrated clienteling and data acquisition skills.
Skills
Experience
Minimum one year of sales experience, preferably within luxury or premium retail; demonstrated track record of meeting sales KPIs and building client relationships.
Education
High school diploma or equivalent; combination of education and relevant retail experience will be considered.
Workplace
The role is situated in Pooler, Georgia, USA — conveniently close to Savannah.
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance; Dental insurance; Vision insurance; 401(k); Paid paternity and maternity leave; Commuter benefits; Disability insurance; Tuition assistance.
Culture
Coach emphasizes creativity, optimism and inclusive customer focus rooted in its New York heritage. As part of the Tapestry family, the brand promotes collaboration, professional development and an environment that values direct feedback and continuous learning.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Associate», «Style Advisor», «Luxury Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.