Coach Sales Associate
- Location
- Pleasant PrairieWisconsinUSA
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 4, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Associate position in Pleasant Prairie, Wisconsin. Full-time retail role delivering personalized customer experiences and driving sales in luxury fashion environment.
Role & Responsibilities
- Represent Coach as a brand ambassador and uphold the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through strategic cross-selling, upselling, and tailored product recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms including short-form video to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and store-wide KPIs
- Source new customers, maintain ongoing relationships, and execute follow-up strategies to close sales
- Maintain high energy and engagement on the sales floor while managing multiple customers and adapting selling techniques to shifting business needs
- Execute daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service standards
- Maintain clean, organized, and well-stocked sales floor and stockroom; adhere to retail policies and asset protection procedures
- Process transactions accurately and efficiently including purchases, returns, exchanges, and online order pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
- Assist teammates across functional areas as required
- Foster a collaborative, trust-based team environment and encourage peer performance
- Participate actively in brand initiatives, training programs, and inclusion activities
- Welcome and act upon feedback; maintain professional composure in fast-paced conditions
Qualifications
- Minimum 1+ years of sales experience, with luxury retail experience strongly preferred
- Proficiency with POS systems and basic computer literacy (iPad, laptop, Mobile POS applications)
- Demonstrated knowledge of current fashion trends and competitive market landscape
- Strong English language proficiency
- Ability to lift a minimum of 25 lbs regularly (up to 50 lbs occasionally) and maneuver throughout sales floor and stockroom
- Flexibility to work varied schedules including evenings, weekends, peak seasons, and high-traffic retail days
Skills
Experience
Minimum 1 year of sales experience, preferably within luxury retail or premium fashion environments. Candidates should demonstrate knowledge of current fashion trends, competitive brands, and customer service excellence. Experience with POS systems, mobile selling platforms, and digital clienteling tools is highly valued. Luxury retail background, social media proficiency, experience with live-stream shopping, or video demonstration capabilities are preferred but not required.
Education
High school diploma or equivalent; combination of education and relevant sales experience will be considered.
Workplace
The successful candidate will be located in Pleasant Prairie, Wisconsin, USA, with easy access to Milwaukee.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», «Customer Service Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.