Coach Sales Associate
- Location
- Pleasant PrairieWisconsinUSA
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 16, 2026
About Coach
Coach is an American luxury fashion house renowned for its leather goods and contemporary accessories. Part of the Tapestry portfolio, Coach combines modern design with artisanal craftsmanship and positions itself as an inclusive, consumer-focused brand within a global group of maisons.
Coach is hiring a Sales Associate (part-time, temporary) in Pleasant Prairie, WI. Join Tapestry's retail team to deliver personalized luxury client service.
Role & Responsibilities
- Act as the front-line ambassador for the Coach brand, delivering elevated, personalized client experiences in line with Coach Guide to Style and Service standards.
- Build and maintain lasting client relationships through personalized styling, product expertise and tailored recommendations to drive repeat business.
- Achieve individual and store sales targets through cross-selling, upselling and execution of personal sales plans; meet or exceed KPIs.
- Use Mobile POS, clienteling tools and social selling platforms (including short-form video) to capture client data, process transactions and promote omni-channel conversions.
- Perform daily operational tasks including cash wrap, inventory processing, replenishment, visual merchandising and online order fulfilment (pick-ups, returns, exchanges).
- Maintain a well-organized, clean sales floor and stockroom; follow POS and asset protection procedures and support inventory cycles (receiving, stocking, product movement).
- Support teammates across functional areas, participate in brand initiatives and training, and foster a collaborative, trust-based team environment.
- Work a flexible schedule including nights, weekends, peak seasons and public holidays; lift and move merchandise as required (regularly up to 25 lbs, occasionally up to 50 lbs).
Qualifications
- Minimum of 1+ years of sales experience; luxury retail experience strongly preferred.
- Proven ability to meet sales targets and execute personal sales plans.
- Experience operating POS systems and Mobile POS; comfortable using iPad/laptop and walkie-talkie.
- Strong English proficiency required.
- Social media savvy with experience in live-stream shopping or video demos and clienteling/data acquisition preferred.
- Ability to work a flexible retail schedule and perform physical tasks required by store operations.
Skills
Experience
At least 1 year of retail sales experience is required; prior luxury retail or premium-brand sales experience is preferred.
Education
High school diploma or equivalent; a combination of education and relevant experience will be considered.
Workplace
The successful candidate will be located in Pleasant Prairie, Wisconsin, USA, with easy access to Chicago.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Coach emphasizes craftsmanship, contemporary design and an inclusive, team-oriented workplace culture as part of the Tapestry family. The environment rewards creativity, customer focus and a drive for results while supporting employee development and diversity.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Associate», «Luxury Sales Consultant», «Store Sales Representative», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.