Coach Sales Associate
- Location
- Employment
- Part-Time
- Seniority
- Junior
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 2, 2026
About Coach
Coach is an American luxury fashion house founded in New York and renowned for its leather goods and accessible-luxury accessories. The brand is part of the Tapestry portfolio, a global house of brands, and emphasizes craftsmanship, design-led product development and elevated client service across its retail network.
Coach is hiring a part-time Sales Associate in Pleasant Prairie, Wisconsin. Deliver luxury retail service and drive omni-channel sales for Coach.
Role & Responsibilities
- Act as a front-line ambassador, delivering elevated, personalized luxury service in accordance with Coach style and service standards.
- Build and sustain client relationships through tailored styling, product expertise and proactive follow-up to drive repeat purchases and loyalty.
- Achieve individual and store KPIs by executing personal sales plans, cross-selling and upselling.
- Leverage omni-channel selling tools — mobile POS, clienteling platforms and social selling (including short-form video) — to capture client data and convert sales.
- Execute daily store operations: process transactions (purchases, returns, exchanges, online pickups), manage cash wrap, receive shipments, replenish stock and participate in inventory cycles.
- Maintain sales floor and stockroom order, visual merchandising standards and asset-protection procedures.
- Support teammates across functional areas, contribute to a collaborative team environment and participate in brand training and inclusion initiatives.
- Work a flexible schedule including nights, weekends, peak seasons and public holidays; handle physical tasks such as lifting merchandise and stocking.
Qualifications
- Minimum of 1+ year of sales experience; luxury retail experience preferred. Combination of relevant education and experience will be considered.
- Proven ability to meet sales targets and execute personalized selling strategies.
- Proficiency with POS operation and basic computer/mobile device use (iPad/laptop).
- Familiarity with clienteling practices, social selling and short-form video or live-stream shopping is preferred.
- Ability to work a flexible schedule and perform physical tasks (regularly lift ~25 lbs, occasionally up to 50 lbs).
- Strong English language proficiency.
Skills
Experience
Minimum of 1+ year of retail sales experience; prior luxury retail or clienteling experience and social/video selling exposure are strongly preferred.
Education
High school diploma or equivalent; additional retail, fashion or customer service training preferred.
Workplace
The successful candidate will be located in Pleasant Prairie, Wisconsin, USA, with easy access to Chicago.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Coach fosters a creative, customer-centric and inclusive workplace that values direct feedback, continuous learning and collaboration. As part of Tapestry, the brand emphasizes diversity, equity and inclusion and provides development opportunities through brand training programs.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Associate», «Luxury Sales Consultant», «Style Advisor», «Retail Sales Representative», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.