Coach Sales Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 8, 2026
About Coach
Coach is a New York–born fashion house renowned for crafted leather goods and accessible luxury. The brand is part of Tapestry, Inc., a global house of brands that emphasizes design-led product, inclusive culture, and customer-centric retail experiences across multiple markets.
Coach in Plano, TX seeks a part-time Sales Associate at Legacy West to deliver personalised luxury service and omni‑channel sales.
Role & Responsibilities
- Act as the front-line ambassador of the Coach brand, maintaining the Coach Guide to Style and Service standards.
- Deliver personalised styling and product advice to build lasting client relationships and encourage repeat business.
- Drive sales through cross-selling, upselling and execution of individual and store sales plans to meet KPIs.
- Utilise mobile POS, clienteling tools and social selling (including short-form video) to capture customer data and convert sales.
- Perform daily operational tasks including cash wrap, transaction processing (purchases, returns, exchanges, online pickups), inventory receiving and replenishment.
- Maintain visual merchandising standards, keep sales floor and stockroom organised, and follow asset protection procedures.
- Source new customers, follow up to close sales and support omni‑channel fulfilment (online pickup/ship).
- Support teammates across functional areas and contribute to a collaborative, trust-based store environment.
- Participate in brand initiatives, training programmes and inclusion activities; accept feedback and adapt behaviour professionally.
Qualifications
- 1+ years of sales experience; luxury retail experience preferred. A combination of education and experience will be considered.
- Proven proficiency operating POS systems and mobile POS devices (iPad/laptop) and familiarity with basic retail technology.
- Strong English language proficiency.
- Ability to work a flexible schedule including nights, weekends, peak season and public holidays.
- Capability to lift at least 25 lbs regularly (up to 50 lbs occasionally) and perform physical tasks (climb, bend, kneel) in a retail environment.
- Comfort working in a fast-paced, target-driven environment.
- Social-media savvy with experience or interest in live-stream shopping or short-form video selling (preferred).
Skills
Experience
Minimum of one year in a sales role; luxury retail experience preferred. Demonstrated use of POS and omni‑channel tools, clienteling, and social selling techniques is advantageous.
Education
High school diploma or equivalent; combination of education and relevant retail experience will be considered.
Workplace
This position is based in Plano, Texas, USA, within easy reach of Dallas.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Coach blends New York heritage with contemporary design and a collaborative retail culture. As part of Tapestry, the brand emphasizes inclusivity, practical learning, and high standards of customer service while supporting career development through training and brand initiatives.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Associate», «Style Advisor», «Client Relations Associate», «Personal Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.