Coach Sales Associate
Coach in Park City, UT seeks a part-time Sales Associate to deliver luxury service, drive omni-channel sales, and support store operations.
Overview
Coach is an international luxury fashion house known for refined leather goods, accessories and ready-to-wear. The brand is part of the Tapestry portfolio, a global house of brands; as an employer it emphasizes creativity, product craftsmanship and inclusive customer experiences across a global retail network.
Role & Responsibilities
- Act as the front-line ambassador of the Coach brand, delivering elevated, personalized luxury service in accordance with Coach style and service standards.
- Build and sustain client relationships through personalized styling, product expertise and proactive clienteling to drive repeat business.
- Sell across channels using mobile POS, clienteling tools and social/short-form video to capture customer data and convert sales.
- Achieve individual and store KPIs via cross-selling, upselling and execution of personal sales plans.
- Execute daily store operations including transactions (purchases, returns, exchanges, online pickup), cash wrap duties and inventory processing.
- Support merchandising and visual standards: replenish stock, receive shipments, maintain sales floor and stockroom organization.
- Adhere to retail policies, POS procedures and asset protection requirements while maintaining a high-energy sales floor presence.
- Participate in brand initiatives, trainings and inclusion activities; provide and receive feedback professionally to support team performance.
Qualifications
- Minimum 1+ year of sales experience; luxury retail experience strongly preferred.
- Proven ability to meet sales targets and execute personal sales plans; strong customer focus and interpersonal skills.
- Proficiency with POS operation and basic computing devices (iPad/laptop); comfortable using mobile POS and walkie-talkies.
- Social-media savvy with experience or aptitude for live-stream shopping, short-form video and video demonstrations (preferred).
- Capacity to work a flexible schedule including nights, weekends, holidays and peak retail periods; ability to lift up to 50 lbs occasionally.
Skills
Experience
At least one year of retail sales experience; prior luxury or premium-brand retail experience preferred. Demonstrated history of meeting sales targets and delivering exceptional customer service.
Education
No formal degree required; high school diploma or equivalent preferred. A combination of relevant education and retail experience will be considered.
Workplace
This position is based in Park City, Utah, USA, within easy reach of Salt Lake City. The broader Utah area accounts for 7 active listings on Cerulean, 4 of which are new. In USA as a whole, Cerulean currently features 3.480 open positions, with 1337 posted this week.
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Coach cultivates a creative, inclusive and client-centric culture rooted in craftsmanship and storytelling. As part of Tapestry, the brand emphasizes diversity, continuous learning and collaborative team environments across its global retail footprint.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.