Coach Sales Associate
- Location
- PalmaBalearic IslandsSpain
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- €19,500–24,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 24, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Associate position at Mallorca Outlet, Spain. Part-time luxury retail role with competitive salary €19,500–€24,000, employee discount, and career development.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through cross-selling, upselling, and tailored product recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms—including short-form video—to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and team KPIs
- Source new customers, maintain relationships, and follow up to close sales
- Maintain high energy on the sales floor, manage multiple customers simultaneously, and adapt selling techniques to business needs
- Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service standards
- Keep sales floor and stockroom clean, organized, and properly stocked; follow retail policies, POS procedures, and asset protection protocols
- Process transactions efficiently—purchases, returns, exchanges, and online pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
- Assist teammates across functional areas as required
- Foster a collaborative, trust-based environment and encourage team performance
- Participate in brand initiatives, training programs, and inclusion activities
- Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor
Qualifications
- Minimum 1+ years of sales experience, preferably in luxury retail
- Knowledge of fashion trends and competitor landscape
- Proficiency with POS systems, basic computer skills (iPad/laptop, Mobile POS), and walkie-talkie operation
- Ability to read price sheets and release documentation
- Strong English language proficiency
- Ability to thrive in a fast-paced retail environment
- Flexibility to work nights, weekends, peak seasons, and public holidays as required
Skills
Experience
Minimum 1+ years of direct sales experience in retail; luxury retail background is preferred. Candidates with equivalent experience balancing fashion knowledge, customer engagement, and sales achievement will be considered.
Education
No formal education requirement specified; however, strong foundational literacy and numeracy are essential for POS operation, inventory management, and financial transactions.
Workplace
This position is based in Palma, Balearic Islands, Spain.
Compensation
The base compensation for this position ranges from EUR 19,500 to EUR 24,000 per annum.
Benefits
Attractive employee discount; compelling incentive programme; one paid volunteering day per year with opportunities to volunteer on global projects; learning and development opportunities through the Ambassador Programme; regular social events; equity, inclusion, and diversity initiatives including employee resource groups and regional inclusion councils; internal mobility and career progression opportunities; inclusive, innovative, and fun working environment.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.