Coach Sales Associate

Closed The candidacy window for this position at Coach has closed.

While this position is no longer receiving submissions as of April 12, 2026, we invite you to explore further opportunities at Coach or browse all open roles.

Continue Your Search

We invite you to review more currently available roles:

Location
PajuGyeonggi-doSouth Korea
Employment
Full-Time
Seniority
Entry-Level
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
Apr 8, 2026

About Coach

Coach is an American luxury fashion house known for leather goods, ready-to-wear and accessories, operating globally from its New York heritage. The brand is part of the Tapestry portfolio, a group of lifestyle luxury houses that emphasizes creativity, craftsmanship and inclusive retail experiences.

Coach — Sales Associate in Paju, South Korea. Front-line luxury retail role at SSG Paju Outlet focused on omni-channel sales and clienteling.

Role & Responsibilities

  • Serve as the front-line ambassador of the Coach brand, delivering elevated, personalized client experiences in accordance with Coach style and service standards.
  • Build and nurture lasting client relationships through product expertise, styling advice and proactive follow-up to drive repeat business.
  • Achieve individual and store sales targets through cross-selling, upselling and tailored recommendations; develop and execute personal sales plans.
  • Leverage omni-channel tools — mobile POS, clienteling systems and social selling (including short-form video) — to capture client data and convert opportunities.
  • Operate transactions efficiently (sales, returns, exchanges, BOPIS/online pickups) and support inventory cycles: receiving, replenishment and stockroom management.
  • Maintain visual merchandising and store presentation standards; keep sales floor and stockroom organized and loss-prevention procedures followed.
  • Adapt selling techniques across busy service periods, manage multiple customers on the floor, and support teammates across functional areas as required.
  • Participate in brand initiatives and training, welcome feedback, and contribute to a collaborative, trust-based team environment.

Qualifications

  • Minimum of 1 year of sales experience; luxury retail experience preferred. A combination of education and experience will be considered.
  • Practical experience with POS operation and mobile POS workflows; comfortable using iPad/laptop and walkie-talkie communication.
  • Strong English language proficiency required.
  • Ability to work a flexible retail schedule including nights, weekends, peak seasons and public holidays.
  • Social media savvy; experience with live-stream shopping or video demonstrations and clienteling/data-acquisition techniques is preferred.

Skills

mobile POS clienteling tools social selling platforms short-form video iPad laptop walkie-talkie product knowledge personal styling cross-selling and upselling visual merchandising inventory processing

Experience

At least 1 year of customer-facing sales experience, ideally within luxury or premium retail; experience with mobile POS and digital clienteling preferred.

Education

No formal degree required; a combination of relevant education and retail experience will be considered.

Workplace

The role is situated in Paju, Gyeonggi-do, South Korea — conveniently close to Seoul.

Culture

Coach emphasizes creativity, craftsmanship and an inclusive retail culture rooted in its New York heritage. As part of the Tapestry family, the brand promotes diversity, professional development and collaborative team environments across its global stores.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Sales Advisor», «Retail Sales Consultant», «Boutique Sales Associate», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.