Coach Sales Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–24.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 3, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Associate position in Orlando, Florida. Part-time luxury retail role focusing on personalized customer service, omni-channel selling, and store operations at The Mall At Millenia.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and tailored fashion advice
- Drive sales through strategic cross-selling, upselling, and customized product recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and team KPIs
- Source new customers, maintain relationships, and execute follow-up strategies to close sales
- Maintain high energy on the sales floor, manage multiple customers simultaneously, and adapt selling techniques to evolving business needs
- Execute daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while upholding service standards
- Maintain a clean, organized, and well-stocked sales floor and stockroom; enforce retail policies, POS procedures, and asset protection protocols
- Process transactions efficiently and accurately, including purchases, returns, exchanges, and online order pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
- Assist teammates across functional areas as required to ensure seamless store operations
- Foster a collaborative, trust-based team environment and encourage collective performance
- Participate in brand initiatives, training programs, and inclusion activities
- Maintain a calm, professional demeanor; welcome feedback and adapt behaviors accordingly
Qualifications
- Minimum 1+ years of sales experience; luxury retail background strongly preferred
- Proficiency with POS systems and basic computer skills (iPad, laptop, Mobile POS, walkie-talkie operation)
- Ability to read price sheets and release sheets accurately
- Strong English language proficiency
- Demonstrated knowledge of fashion trends and competitor landscape
- Ability to thrive in a fast-paced, high-volume retail environment
- Physical capability to lift at least 25 lbs regularly (up to 50 lbs occasionally), climb, bend, kneel, and navigate sales floor and stockroom
Skills
Experience
Minimum 1+ years of sales experience, with luxury retail preferred. A combination of relevant education and professional experience will be considered. Preferred experience includes social media expertise, live-stream shopping proficiency, clienteling, and data acquisition skills.
Education
Not specified; a combination of education and relevant sales experience will be considered.
Workplace
This position is based in Orlando, Florida, USA.
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.