Coach Sales Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–19.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 13, 2026
About Coach
Coach is an American luxury fashion house renowned for leather goods and ready-to-wear, rooted in New York and operating globally. The brand is part of the Tapestry portfolio, a house of consumer fashion brands that emphasizes design-led product, inclusive culture, and omnichannel retail innovation.
Coach is hiring a part-time Sales Associate in Omaha, NE (Village Pointe) to deliver elevated client service and drive retail sales.
Role & Responsibilities
- Serve as the front-line ambassador of the Coach brand, consistently applying Coach Guide to Style and Service standards.
- Deliver personalized styling and product advice to build long-term client relationships and brand loyalty.
- Drive conversions and average transaction value through cross-selling, upselling and tailored recommendations.
- Use Mobile POS, clienteling tools and social selling channels (including short-form video and live demos) to capture client data and secure repeat business.
- Develop and execute personal sales plans and achieve individual and store KPIs.
- Process all transactions accurately and efficiently, including purchases, returns, exchanges and online order pickups.
- Support inventory management: receive shipments, process inventory, replenish stock and maintain sales floor merchandising.
- Maintain a high-energy, organized sales floor and stockroom; follow POS, asset protection and retail policy procedures.
- Assist teammates across functional areas, participate in brand trainings and contribute to a collaborative team environment.
Qualifications
- Minimum of 1+ years of sales experience; luxury retail experience strongly preferred.
- Proven ability to meet sales targets and execute personal sales plans.
- Proficiency with POS systems and basic computer devices (iPad, laptop) and comfortable using Mobile POS.
- Experience with clienteling, data capture and social/live-stream selling is preferred.
- Strong English communication skills (verbal and written).
- Ability to work a flexible schedule including nights, weekends, peak seasons and public holidays.
- Capable of regularly lifting 25 lbs (up to 50 lbs occasionally) and performing physical tasks on the sales floor and in the stockroom.
Skills
Experience
At least 1 year of retail or sales experience; luxury retail experience preferred. Demonstrated track record of meeting sales KPIs and executing clienteling strategies.
Education
High school diploma or equivalent; combination of relevant education and retail sales experience will be considered.
Workplace
This position is based in Omaha, Nebraska, USA.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.25 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Coach blends New York creative heritage with a modern, inclusive workplace ethos as part of the Tapestry family. The brand emphasizes collaboration, customer-centricity and continuous learning, fostering an environment that values diversity and open feedback.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Associate», «Style Advisor», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.