Coach Sales Associate
- Location
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–19.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 15, 2026
About Coach
Coach is a New York–born global fashion house and member of the Tapestry portfolio, known for modern craftsmanship in leather goods and accessories. As part of Tapestry, the brand benefits from the parent group's global retail infrastructure and a commitment to inclusion, innovation, and employee development.
Coach (Tapestry) seeks a part-time Sales Associate in Oklahoma City (Penn Square) to deliver elevated in-store and omni‑channel luxury service.
Role & Responsibilities
- Serve as the front-line ambassador of the Coach brand, delivering elevated, personalized client experiences in accordance with the Coach Guide to Style and Service.
- Build and maintain lasting client relationships through personalized styling, product expertise and proactive follow-up to drive repeat purchases.
- Drive sales performance via cross-selling, upselling and execution of personal sales plans to meet or exceed individual and store KPIs.
- Operate mobile POS and in-store technology to process transactions, capture client data and support omni‑channel fulfilment (returns, exchanges, online pickups).
- Leverage clienteling tools, social selling platforms and short-form video/live-stream demonstrations to acquire new customers and increase conversion.
- Execute daily store operations including cash wrap, inventory processing, replenishment, receiving shipments and basic visual merchandising.
- Maintain a clean, organized and well-stocked sales floor and stockroom while complying with asset protection and retail policies.
- Support teammates across functional areas, participate in brand initiatives and training, and foster a collaborative, trust-based team environment.
Qualifications
- Minimum 1+ year of sales experience; luxury retail experience preferred. A combination of education and experience will be considered.
- Proven competency with POS systems and mobile POS; comfortable using iPad/laptop and walkie‑talkie.
- Strong English language proficiency.
- Social media savvy with experience in live-stream shopping or video demos and clienteling/data acquisition (preferred).
- Ability to work a flexible schedule including nights, weekends, peak seasons and public holidays.
- Ability to lift at least 25 lbs regularly and up to 50 lbs occasionally; able to climb, bend and kneel as required on the sales floor and in the stockroom.
Skills
Experience
At least 1 year of retail or sales experience is required; prior luxury or premium brand experience is strongly preferred. Demonstrated success meeting sales targets and using digital clienteling tools is advantageous.
Education
High school diploma or equivalent preferred; combination of education and relevant retail experience will be considered.
Workplace
This position is based in Oklahoma City, Oklahoma, USA.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.25 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Coach operates within the Tapestry family and emphasizes creativity, inclusivity and a pragmatic, customer-first approach. The workplace culture prizes direct feedback, collaboration and a results-driven mindset, with development opportunities and brand-led training for retail teams.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Sales Associate», «Style Advisor», «Store Sales Representative», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.