Coach Sales Associate
- Location
- North ConwayNew HampshireUSA
- Employment
- Part-Time
- Seniority
- Junior
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 4, 2026
About Coach
Coach is an American luxury accessories and lifestyle house rooted in New York City and recognised for refined leather goods and contemporary design. The brand is part of the Tapestry portfolio, a global house of fashion brands focused on innovation, inclusivity and elevated customer experiences.
Coach — Sales Associate (Part-time) in North Conway, NH. Deliver personalised luxury service, drive sales through clienteling and support store operations.
Role & Responsibilities
- Serve as a frontline ambassador of the Coach brand, adhering to Coach style and service standards.
- Build lasting client relationships through personalised styling, product expertise and proactive follow-up.
- Drive sales by cross-selling, upselling and delivering tailored product recommendations to meet individual and store KPIs.
- Utilise mobile POS, clienteling tools and social selling platforms (including short-form video) to capture client data and encourage repeat purchases.
- Execute daily operational tasks: process transactions, manage cash wrap, receive shipments, replenish stock and support inventory cycles.
- Maintain visual merchandising, keep sales floor and stockroom organised, and comply with POS, asset protection and retail policies.
- Adapt to multiple customers and shifting business needs while sustaining high energy and professional demeanour on the sales floor.
- Participate in brand initiatives, training programmes and inclusion activities; support teammates across functional areas.
Qualifications
- Minimum 1+ years of sales experience; luxury retail experience preferred. A combination of education and experience will be considered.
- Experience operating POS systems and basic computer proficiency (iPad/laptop) and familiarity with Mobile POS workflows.
- Proven ability to work in a fast-paced retail environment and meet individual sales targets.
- Strong English proficiency.
- Flexible availability including nights, weekends, peak seasons and public holidays.
- Ability to lift regularly at least 25 lbs (up to 50 lbs occasionally), and perform physical tasks such as climbing, bending and kneeling.
- Preferred: social media savvy, experience with live-stream shopping or video demos, clienteling and data acquisition skills.
Skills
Experience
Minimum of 1 year of sales experience; experience in luxury retail or omnichannel selling preferred. Proven use of POS systems and clienteling/omni‑channel tools is advantageous.
Education
High school diploma or equivalent; combination of education and experience considered.
Workplace
The successful candidate will be located in North Conway, New Hampshire, USA, with easy access to Boston.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance; Dental insurance; Vision insurance; 401(k); Paid paternity and maternity leave; Commuter benefits; Disability insurance; Tuition assistance.
Culture
Coach blends New York heritage with contemporary creativity and a collaborative, inclusive workplace ethos. As part of the Tapestry family, the brand emphasises diversity, employee development and a customer‑centric approach across its global retail footprint.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Associate», «Sales Consultant», «Luxury Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.